Customer Support Assistant Executive

2 weeks ago


Singapore MURATA ELECTRONICS SINGAPORE (PTE) LTD Full time

Department:
Sales

Report to:
Sales Support Executive

Functional Relationships with:
Customers, Sales Sections, Factories, Logistics Department, etc.

POSITION PROFILE:

Based in:
Singapore

Key Duties & Responsibilities:

  • Works closely with the Sales team to provides support and perform sales activities
  • Responsible to manage a group of customers, answering customer questions
  • Handling complaints, executing the follow up needed for complaints received from customers
  • Perform data entry duties with regard to sales figures, metrics and others key data
  • Provide administrative assistance which includes issuing or quotation, samples, monitoring of payment etc.

Ability / Competency Required:

  • Diploma / Degree in any field with relevant customer service experience
  • Able to work well as a team player while being independent and proactive
  • Positive attitude in challenging work environment
  • Proficient in Microsoft excel
  • Good interpersonal and communication skills
  • Ability to work well in a team
  • Ability to perform multitasking


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