Customer Support Assistant

1 week ago


Singapore ALLIED SEARCH PTE. LTD. Full time
Excellent career progression structure

  • Opportunities for professional development
  • Good overall company benefits

As a Customer Support Assistant, you will be responsible for the following duties:

  • Support the Customer Support Representative team
  • Handle quote processing and customer order entry.
  • Keep track of urgent orders, providing customers with updates on their status and shipping details.
  • Respond to Requests for Quotations (RFQs) received through the customer portal as necessary.
  • Upload order confirmations and tax invoices to customers' portals.
  • Assist in managing the Customer Service and mailboxes by rostering duty with other Customer Support Representative
  • Support with miscellaneous administrative tasks, including ordering office supplies and stationery.
  • Perform additional duties as directed by the Customer Support Manager and Director.

Requirements:

  • Possess a Diploma or GCE O Levels mínimally
  • Possess at least 2 years of experience working experience
  • Fluency in Mandarin is essential for communicating effectively with partners in China

ALLIED SEARCH PTE. LTD.
**EA LICENSE : 19C9777

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