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Customer Support Executive

3 months ago

Singapore MAESTRO HUMAN RESOURCE PTE. LTD. Full time

Job Summary:

Provide top-quality service to customers before and after sales and ensure customers' satisfaction, strengthening client's relationships.

Responsibilities and Duties:

Client Management Matters

  • Serve as a focal point of contact for all customers' account management matters to ensure efficient and effective project coordination.
  • Act as the primary point of contact to clients' inquiries and provide timely and accurate responses.
  • Gather feedback on system operations and collaborate with relevant teams for improvements.

Support

  • Address clients' inquiries and provide comprehensive support to resolve cases promptly.
  • Collaborate with the IT team to assist in resolving any systemrelated issues that may arise.

Project Management

  • Work closely with clients to gather project requirements and ensure a clear understanding of their objectives.
  • Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

Diploma / Degree in any field

  • Detailoriented with strong analytical and problemsolving skills.
  • Excellent communication and interpersonal skills.
  • Proficient in using project management tools and systems.
  • Ability to manage multiple tasks simultaneously.
No working experience is required

maestro HR

damien lee tian hong

R1106726

16C8462