Call Centre/ Customer Service Associate

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and resolving...

Roles & ResponsibilitiesAbout Us:We're seeking dedicated individuals to join our team as Call Centre Associates. As a vital part of our organization, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service. If you're passionate about helping others and thrive in a fast-paced...

**Call Centre Associate** **Responsibilities**: - Answer high-volume inbound calls and respond to inquiries related to day surgery and/or imaging services. - Manage all dial in booking and WhatsApp/online scheduling. - Schedule appointments and manage patient records accurately. - Address patient’s concerns with empathy - Collaborate with medical staff...

Roles & ResponsibilitiesAccessible working location Opportunities for professional development Good overall company benefitsAs an Call Centre Associate, you will be responsible for the following duties:Handle a high volume of inbound calls and respond to inquiries. Manage booking requests through online scheduling platforms. Schedule appointments and...

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...

Location: - Singapore- Job Type: - Permanent- Salary: - S$2000 - S$3000 per month- Reference: - BBBH10477_1673576363- Contact: - Jeanette Yeo- **Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

Roles & ResponsibilitiesReports to Contact Centre Team LeadHandle customer service hotline and provide first level of supports from OMNI ChannelsResolve customer queries efficiently and escalate problems/issues promptly.Follow Standard operating procedures closely.Work as a team and ensure that the contact centre service level is metDiploma / NITEC / GCE 'O'...

**Client**:Engineering Company **Location**:AMK Area (Near Bus Stop) **Remuneration**: $2000 - $3000 (Based on Qualification, Experience & Capability) **Work Hours**:5 days work week / No shift **Requirements**: - Minimum GCE 'O' level - Possess good communication skills and positive attitude - Daily work order processing of repair and maintenance...

Call Centre Customer Service for Luxury Brand Working hours: Monday - Saturday/ 5days/ 44hrs per week, rotating shift, Sunday Permanent Off Salary up to $3800 Location: East - In-charge of handling the calls for Luxury Brand enquiries through the phone. - Advise/ recommend customers - Perform outbound calls to follow-up and update customers. - Other...

Roles & Responsibilities- 1-2 years full time outsource contract (renewable)- Up to $2300 + PB- Mon to Fri: 8.30am- 6pm- AMKJob Responsibilities:Outbound Call Associate• Proactive contact and engage customers to gather critical information through survey, telemarketing activities• Meet and achieve the individual and company's key performance...

COMPANY DESCRIPTION As the #1 leader in hospitality worldwide, Marriott International has 7,600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. **[Location**: 238B Thomson Road #14-01 Novena...

**About the role**: The primary role of the Contact Centre Officer (CSO) is to receive incoming calls in relation to customers’ enquiries and deliver excellent service. This role includes handling all type of enquiries in a multi **Job responsibilities**: - chat professionally and efficiently - May be required to work in one or multiple skill-sets over...

1 year exp **Roles & Responsibilities** As a Customer Service Call Centre Agent, you are _the voice_ of the organisation, providing customers with a positive first impression. You are to uphold the professionalism when assisting customers in order taking and tracking of deliveries, as well as handling feedback and complaints. You will be working with...

Customer Service Call Centre Leading third party call centre worldwide. Basic Up to $3000+ KPI Incentive Working Location: East RESPONSIBILITIES: Job Requirements: - Preferable with 2 years of working experience in customer service Must be able to work on a rotating shift including night shift De Castro Diana Rivarez EA:R1873984 / Licence No:...

**Benefits Summary**: - **Industry: Technology, Information and Internet**: - 5 day work week - Off on either Friday-Saturday or Sunday-Monday (Rotates every month) - 10:00am to 7:00pm - Basic up to $3,000 - Sin Ming Lane (nearest MRT: Bright Hill) **Responsibilities**: - Be passionate and knowledgeable when speaking about the company - Going beyond mere...

Roles & ResponsibilitiesShift Timings (Choose One Shift Option):#1 Weekends/PHs shift Working Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...

Roles & ResponsibilitiesJob Scope: Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...

Roles & ResponsibilitiesTraining Program- 6 weeks training program on bank's product & services, CRM systems & On-the-job training.Shift Timings (Choose One Shift Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal...

**Responsibilities**: - Reports to the team lead and contact centre manager - Assist in the documentation of operational procedures - Respond promptly to and record details of customer enquiries - Handle and resolve issues raised by customers and record details of actions taken - Escalate requests and unresolved issues to management **Requirement**: - Min...