Airfreight Customer Service Manager

Industry/ Organization Type: Logistics/ Transportation - Position Title**:Customer Service Officer (Airfreight)/ Airfreight Import Officer**: - Working Location: Ubi - Working Hours: 5.5 days (Alternate Saturdays after confirmation) - (Mon to Fri: 8:30am - 5.30pm) (Sat: 8.30am - 12.00pm) - Salary Package: Basic Salary + Variable Bonus - Duration: Permanent...

**Customer Service Executive (Airfreight / Seafreight) **Benefits Summary**: - Basic up to $3200 - 5 Days - Monday to Friday, 8.30am - 6.15pm - Located in the East (Airfreight Centre) **Job Scope**: - Handle airfreight and seafreight enquiries. - Handle and monitor shipments till completion. - Provide billing instruction (Import/ Export). - Other ad-hoc...

Roles & ResponsibilitiesRespond to customer inquiries about airfreight services, rates, schedules, and documentation. Work closely with internal teams to ensure timely and efficient shipment processing. Assist customers with bookings, pickups, and tracking their shipments. Address and resolve customer issues professionally. Ensure adherence to airfreight...

Ensure efficient and smooth operation for the airfreight Department. - Ensure service standards are met with all vendors. - Manage Airlines/Co-loader network and ensure best buying rates for the company. - Response to RFQ/Rates Request. - Ensure timely and accurate billing to customers. - Ensure Timely monthly closing of all airfreight jobs and proper...

Liaise with customers and collaborate with the operations team to address and resolve shipment delivery issues. **Requirements**: - GCE O level and above - At least 2 year of **Customer Service **experience in **Airfreight/Courier industry.**: - Proficient in MS Office. EA Licence: 19C9701 Registration: R24120303

Roles & ResponsibilitiesFast growing organisation Opportunity to be part of a pioneer teamAbout Our ClientOur client is a fast growing player in the Freight Forwarding industry.Job DescriptionManage and oversee all aspects of airfreight logistics operations (import and export documentation) Ensure effective communication with clients, vendors, and internal...

Industry/ Organization Type: Logistics/ Freight Forwarding - Position Title**:Customer Support Officer (Airfreight)/ Customer Service Executive (Airfreight)**: - Working Location: Changi - Working Hours: Monday to Friday, 8.30 am - 6.18 pm - Salary Package**:Up to $3,800 + AWS + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Handle...

Industry/ Organization Type**:Freight Forwarding/ Warehousing**: - Position Title**:Customer Service (Airfreight)**: - Working Location: Changi Cargo Complex - Working Hours: 5.5 days (Mon to Fri 9 am - 6 pm, Sat 9 am - 1 pm) - Salary Package**:Basic + Performance Bonus**: - Duration: Permanent Role **Key Responsibilities** - Handle full set of import...

Roles & ResponsibilitiesResponsibilities:Co-ordinating and liaising closely with Customers, Airlines, Cargo Terminal Operators, Departments, Overseas Agents / Offices and Service Providers on Shipments. Action promptly on Customers' shipment arrangements and requirements. Perform checks and monitoring to ensure shipment arrives at its arranged...

**About the role** The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives. **What you will be doing** - Booking of flights with airlines - Arrange shipments with customers and contractors - Maintain good relationships with both internal and...

**Primary Objectives of Position** - Oversee airfreight shipments. - Ensure the shipments are done in accordance to the requirements and schedule. - Preparation month inventory report, costing and closing account. **Duties & Responsibilities** - Liaison with internal & external parties on orders processing. - Segregate controlled & non-controlled products...

Roles & ResponsibilitiesResponsibilities: Co-ordinating and liaising closely with Customers, Airlines, Cargo Terminal Operators, Departments, Overseas Agents / Offices and Service Providers on Shipments. Action promptly on Customers’ shipment arrangements and requirements. Perform checks and monitoring to ensure shipment arrives at its arranged...

Roles & ResponsibilitiesLocation: Changi Business Park Working Hour: Monday to Friday 8:30am – 5:30pm, Saturday – 8:30am to 12:30pm (change to alternate Saturday after confirmation) With experience in Air FreightJob Responsibilities:Handling inquiries and providing information to customers regarding airfreight services, rates, schedules, and...

Roles & ResponsibilitiesManage a team of junior airfreight officer & make sure the operation is running smoothly Process daily bookings of cargo sales. Source out cargo space and cost with airlines for Airfreight planning and optimization of loading plan Participate in regular customer meetings to review performance, requirements and processes ...

Assist the Air Operations Manager in directing and managing the Air Export team - Ensure that Air Ops staff executes service agreements at, or above the customers’ standards. - Manage daily operations activities and work process - Efficiently handle customer’s complaints, and requirements and recommend corrective action plans - Build and maintain close...

Roles & ResponsibilitiesJob Title: Customer Service & Operation ManagerOur Client: Our client is a global freight forwarding company.Customer Service Team Lead to head the customer service and operation team. This role involves managing customer relationships, ensuring the timely and efficient handling of airfreight and oceanfreight shipments from end to...

Roles & ResponsibilitiesResponding to customer inquiries and providing details on airfreight services, pricing, schedules, and documentation requirements. Coordinating with internal departments to facilitate the efficient and timely handling of airfreight shipments. Assisting customers with booking shipments, arranging pickups, and tracking cargo in...

**Corporate Account Executive (Airfreight / Seafreight) **Benefits Summary**: - Basic up to $3200 - 5 Days - Monday to Friday, 8.30am - 6.15pm - Located in the East (Airfreight Centre) **Job Scope**: - Handle customers' operational issues for Airfreight/ Seafreight (Local Trucking delivery, Cross trade) - Coordinate and follow up with overseas partners on...

Roles & ResponsibilitiesJob Title: Customer Service & Operation ManagerOur Client: Our client is a global freight forwarding company.Customer Service Team Lead to head the customer service and operation team. This role involves managing customer relationships, ensuring the timely and efficient handling of airfreight and oceanfreight shipments from end to...

Roles & Responsibilities Manage a team of junior airfreight officer & make sure the operation is running smoothly Process daily bookings of cargo sales. Source out cargo space and cost with airlines for Airfreight planning and optimization of loading plan Participate in regular customer meetings to review performance, requirements and processes ...