AirFreight Customer Service Officer

3 weeks ago


Singapore WECRUIT PTE. LTD. Full time
Roles & Responsibilities
  • Respond to customer inquiries about airfreight services, rates, schedules, and documentation.
  • Work closely with internal teams to ensure timely and efficient shipment processing.
  • Assist customers with bookings, pickups, and tracking their shipments.
  • Address and resolve customer issues professionally.
  • Ensure adherence to airfreight regulations and customs requirements.
  • Update shipment milestones promptly.
  • Maintain accurate records of customer interactions and shipment details.
  • Collaborate with the operations team to enhance processes and service quality.
  • Keep customers informed of any shipment delays or changes.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Tell employers what skills you have

Shipping Documentation
Freight Forwarding
Inbound Freight
Air Freight
Freight
shipping industry
freight shipment
Customer Service
customer shipping schedule
Shipping

  • Singapore NNR GLOBAL LOGISTICS (S) PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Co-ordinating and liaising closely with Customers, Airlines, Cargo Terminal Operators, Departments, Overseas Agents / Offices and Service Providers on Shipments. Action promptly on Customers' shipment arrangements and requirements. Perform checks and monitoring to ensure shipment arrives at its arranged...


  • Singapore RK Recruitment Pte. Ltd. Full time

    At RK Recruitment Pte. Ltd., we are seeking a highly skilled Airfreight Customer Service Executive to join our team.Job DescriptionWe offer a dynamic work environment with opportunities for growth and development. As an Airfreight Customer Service Executive, you will be responsible for assisting customers in daily bookings of cargo sales on our various...


  • Singapore NNR GLOBAL LOGISTICS (S) PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Co-ordinating and liaising closely with Customers, Airlines, Cargo Terminal Operators, Departments, Overseas Agents / Offices and Service Providers on Shipments. Action promptly on Customers’ shipment arrangements and requirements. Perform checks and monitoring to ensure shipment arrives at its arranged...


  • Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full time

    Roles & Responsibilities Fast growing organisation Opportunity to be part of a pioneer teamAbout Our ClientOur client is a fast growing player in the Freight Forwarding industry.Job Description Manage and oversee all aspects of airfreight logistics operations (import and export documentation) Ensure effective communication with clients, vendors, and...


  • Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full time

    Roles & ResponsibilitiesFast growing organisation Opportunity to be part of a pioneer teamAbout Our ClientOur client is a fast growing player in the Freight Forwarding industry.Job DescriptionManage and oversee all aspects of airfreight logistics operations (import and export documentation) Ensure effective communication with clients, vendors, and internal...


  • Singapore RK Recruitment Pte. Ltd. Full time

    Job info: Basic + AWS & VB Monday - Friday (Alternate Saturday)9am - 6pm / (9am - 1pm)Location: Changi Airfreight Centre Job Scope: Assist customers in daily bookings of cargo sales on our various airline products. Book capacity with airlines and confirm capacity with customers. Be familiar with the requirements of our various airline products and advise...

  • Airfreight Supervisor

    3 weeks ago


    Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesManage a team of junior airfreight officer & make sure the operation is running smoothly Process daily bookings of cargo sales. Source out cargo space and cost with airlines for Airfreight planning and optimization of loading plan Participate in regular customer meetings to review performance, requirements and processes ...


  • Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesResponding to customer inquiries and providing details on airfreight services, pricing, schedules, and documentation requirements. Coordinating with internal departments to facilitate the efficient and timely handling of airfreight shipments. Assisting customers with booking shipments, arranging pickups, and tracking cargo in...

  • Customer Service

    3 weeks ago


    Singapore RGF TALENT SOLUTIONS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Customer Service & Operation ManagerOur Client: Our client is a global freight forwarding company.Customer Service Team Lead to head the customer service and operation team. This role involves managing customer relationships, ensuring the timely and efficient handling of airfreight and oceanfreight shipments from end to...


  • Singapore FK HUMAN RESOURCES PRIVATE LIMITED Full time

    Roles & ResponsibilitiesLocation: Changi Business Park Working Hour: Monday to Friday 8:30am – 5:30pm, Saturday – 8:30am to 12:30pm (change to alternate Saturday after confirmation) With experience in Air FreightJob Responsibilities:Handling inquiries and providing information to customers regarding airfreight services, rates, schedules, and...

  • Airfreight Supervisor

    3 weeks ago


    Singapore WECRUIT PTE. LTD. Full time

    Roles & Responsibilities Manage a team of junior airfreight officer & make sure the operation is running smoothly Process daily bookings of cargo sales. Source out cargo space and cost with airlines for Airfreight planning and optimization of loading plan Participate in regular customer meetings to review performance, requirements and processes ...


  • Singapore SAFRA National Service Association Full time

    Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...


  • Singapore RGF TALENT SOLUTIONS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Customer Service Specialist / SupervisorOur Client: Our client is a global freight forwarding company.Manage customer inquiries, coordinating and handling airfreight and ocean freight shipments from end to end, and ensuring timely and accurate communication with clients and internal teams.The Responsibilities:Act as the...


  • Singapore SALLING SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesSalling Search is recruiting for an experienced Customer Service Operations (Airfreight) for a reputable and established shipping company in Singapore.ResponsibilitiesServe as the main contact for customer inquiries and shipments, ensuring prompt issue resolution and satisfaction. Manage airfreight and oceanfreight logistics,...


  • Singapore GLOBAL AIRFREIGHT INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesSpecific Job Role/Scope:• Work together as a team at Import Billing section. Generate invoices, resolving customer questions and liaise with account holders on quotation.• Liaise with Finance department on invoice approval and maintain good communication and teamwork with other departments.• Accountable to Import Team Leader for...

  • Customer Service

    3 weeks ago


    Singapore RGF TALENT SOLUTIONS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Customer Service & Operation ManagerOur Client: Our client is a global freight forwarding company.Customer Service Team Lead to head the customer service and operation team. This role involves managing customer relationships, ensuring the timely and efficient handling of airfreight and oceanfreight shipments from end to...


  • Singapore HA HA BIN SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesSupporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for...


  • Singapore AIR PLANNERS (S) PTE. LTD. Full time

    Responsibilities: Drive service delivery to customers and growth by planning of linehaul for shipment and closely managing the movements to achieve established SOP & KPIs Coordinate with overseas hubs to ensure shipment is smoothly delivered to final destination. Work with the Product Manager to develop new product, strategy, and implementation. Manage...


  • Singapore AIR PLANNERS (S) PTE. LTD. Full time

    Job DescriptionThe Airfreight Product Executive will play a critical role in driving business growth and delivering excellent customer service. Key responsibilities include coordinating shipments, developing new products, and managing vendor relationships.Main Accountabilities:Drive service delivery to customers and growth by planning linehaul for shipment...


  • Singapore LINK2 MANPOWER PTE. LTD. Full time

    Roles & ResponsibilitiesKey ResponsibilitiesHandle inquiries and provide airfreight service details, rates, and documentation requirements. Coordinate shipments with internal departments for timely processing. Assist with bookings, pickups, and shipment tracking. Resolve customer issues professionally and promptly. Ensure compliance with airfreight...