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Customer Service
2 weeks ago
Industry/ Organization Type**:Freight Forwarding/ Warehousing**:
- Position Title**:Customer Service (Airfreight)**:
- Working Location: Changi Cargo Complex
- Working Hours: 5.5 days (Mon to Fri 9 am - 6 pm, Sat 9 am - 1 pm)
- Salary Package**:Basic + Performance Bonus**:
- Duration: Permanent Role
**Key Responsibilities**
- Handle full set of import and export documents.
- Manage day-to-day operations and transactions.
- Good communication with internal/external parties to ensure correct understanding of different service requirements.
- Strictly follow company standard operations procedures.
- Handle the key account customers according to SOP's and escalate special cases to the Department Manager in a timely manner.
- Provide reports and statistics to key account customers on a daily/monthly basis.
**APPLY NOW**
- Preferably with 1 year of working experience in a related field.
- Proficient in MS Office.
- With shipping knowledge (including INCOTERMS).
- Good interpersonal and communication skills.
- Able to work under pressure and willing to learn.
Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641