Customer Service Executive

3 weeks ago


Singapore TALENT TRADER GROUP PTE. LTD. Full time
Roles & Responsibilities

  • Manage distributor relationships, including procurement and customer service support.
  • Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
  • Respond promptly to customer inquiries, including quotations, service support, and documentation.
  • Prepare and deliver quotations to customers in a timely manner.
  • Compile and submit required documents through customers' management systems.
  • Proactively update customers on order statuses and shipping schedules.
  • Maintain accurate spare parts price lists for customers.
  • Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
  • Prepare and submit necessary documentation for customer customs queries.
  • Collaborate closely with internal teams to resolve customer issues and implement solutions.




Requirements:

  • At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
  • Previous experience in a customer service role, order processing.
  • Immediate starter is a plus



Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com


EA License No.: 13C6305

Reg. No.: R23117344


For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.


Tell employers what skills you have

Quotation management
Manufacturing plant
Procurement
Attention to Detail
order process
Documentations
shipment deadlines
customer orders
Quotations
Electronics
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