Assistant Manager, Call Centre

Roles & ResponsibilitiesJob Description To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations. Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance Provide ongoing coaching, feedback, and...

Roles & ResponsibilitiesJob Description To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations. Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance Provide ongoing coaching, feedback, and...

Join TELE-CENTRE SERVICES PTE LTD, a leading provider of innovative solutions in the customer service industry. We are seeking an experienced Call Centre Trainer to join our team!About UsWe pride ourselves on delivering exceptional service excellence and strive to be the best in the business. Our company is built on strong values and a commitment to...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

At TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Training Professional to join our team. This exciting opportunity is ideal for individuals who possess exceptional training and coaching abilities.About the RoleThe Call Centre Training Professional will be responsible for conducting comprehensive training sessions for new staff...

Roles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...

Roles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...

About SATA COMMHEALTHSATA COMMHEALTH is a leading healthcare provider committed to delivering exceptional patient care and customer service.Job Title: Call Centre Operations ManagerSalary: $80,000 - $110,000 per annumJob DescriptionWe are seeking an experienced Call Centre Operations Manager to lead our customer service team. As a key member of our...

Roles & ResponsibilitiesJob Title: Customer Service AgentJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure...

Roles & ResponsibilitiesJob Description: Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints Conduct outbound calls to follow up on issues/orders/complaints to...

Job OverviewTerra Systems Pte. Ltd., a leading provider of innovative communication solutions, is seeking an experienced Senior Call Centre Operations Manager to join our team. This role offers the opportunity to lead and manage a high-performing call centre team, driving exceptional customer experiences and business growth.Key ResponsibilitiesLead and...

Roles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...

Roles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend)Responsibilities Attend to enquiries via hotline or other channels eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend)Responsibilities Attend to enquiries via hotline or other channels eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes emails Proper recording of...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes emails Proper recording of...

About UsNational University Health System Pte. Ltd. is a leading healthcare provider dedicated to delivering high-quality patient care.Job DescriptionWe are seeking an experienced Senior Executive/Assistant Manager to join our Care and Call Centre team.Job Summary:The successful candidate will be responsible for supporting the day-to-day operations of the...

Roles & Responsibilities Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information Identify and escalate cases to senior colleagues Conduct administrative tasks and ensure client needs are followed through Any other duties assigned from time to...