Call Centre Officer

1 day ago


Singapore SEARCH INDEX PTE. LTD. Full time
Roles & Responsibilities

  • Call Centre / Customer Service Experience
  • No Exp Are Welcome To Apply - Training Will be Provided
  • Office Hour / 5 Days Work Week (Able to work on weekends)
  • CBD (Near to MRT)

Responsibilities

  • Attend to enquiries via hotline or other channels eg email
  • Handle inbound and outbound calls, and sometimes emails
  • Proper recording of conversation with customer in the CRM system
  • Achieve / Exceed individual and team KPIs set by the management
  • Maintain a positive and helpful approach in interactions with all customers
  • Any other related ad-hoc duties as assigned

Requirements:

  • Possess Call Centre / Customer Service experience
  • No experience are welcome to apply & training will be provided
  • Good communications and interpersonal skills
  • Customer service oriented
  • Good team player
  • Able to work independently with minimal supervision
  • Able to work on weekends (Will have some weekends off)

Other Information:

  • Working Hour: Office Hour / 5 Day Work Week (including weekends)
  • Location: CBD
  • Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:


• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date


We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.


Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076


Tell employers what skills you have

Product Knowledge
CRM
Customer relations management
Customer Service Oriented
inbound calls
Contact Centre
call centre
Customer Experience
Interpersonal Skills
Contact Centers
Customer Care
Ticketing Systems
Outbound calls
Service Desk
Email
Customer Service
Case Management
Customer Relations
Able To Work Independently
Call Center
  • Call centre officer

    2 weeks ago


    Singapore Search Index Pte Ltd Full time

    Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Provided Office Hour / 5 Days Work Week (including weekends) Responsibilities Attend to enquiries via hotline or other channel eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system Achieve / Exceed...

  • Call centre officer

    1 month ago


    Singapore Schlaeger Kunststofftechnik GmbH Full time

    Description:Location singapore Changi business park or Jurong.Freshers can also applyJob Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:Meeting KPIs without compromising service quality.Ensuring accuracy and compliance in...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Job OverviewWe are seeking a highly skilled Call Centre Liaison Officer to join our team at RECRUIT EXPRESS PTE LTD. As a key member of our customer service team, you will be responsible for providing exceptional customer experience and ensuring that all customer queries and complaints are resolved in a timely and professional manner.About the RoleThis is a...

  • Call Centre Officer

    2 weeks ago


    Singapore Search Index Pte Ltd Full time

    Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Provided Office Hour / 5 Days Work Week (including weekends)Responsibilities Attend to enquiries via hotline or other channel eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system Achieve / Exceed...

  • Call centre officer

    3 weeks ago


    Singapore Schlaeger Kunststofftechnik GmbH Full time

    Description: Location singapore Changi business park or Jurong. Freshers can also apply Job Description: As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: Meeting KPIs without compromising service quality. Ensuring accuracy and...

  • Call Centre Trainer

    6 days ago


    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

  • Call Centre Trainer

    3 months ago


    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...


  • Singapore TELE-CENTRE SERVICES PTE LTD Full time

    At TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Training Professional to join our team. This exciting opportunity is ideal for individuals who possess exceptional training and coaching abilities.About the RoleThe Call Centre Training Professional will be responsible for conducting comprehensive training sessions for new staff...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification,...

  • Call Centre Officers

    3 weeks ago


    Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification,...


  • Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Join TELE-CENTRE SERVICES PTE LTD, a leading provider of innovative solutions in the customer service industry. We are seeking an experienced Call Centre Trainer to join our team!About UsWe pride ourselves on delivering exceptional service excellence and strive to be the best in the business. Our company is built on strong values and a commitment to...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...


  • Singapore Search Index Pte Ltd Full time

    Job Title: Call Centre / Customer Service Key Information: Call Centre / Customer Service Experience No Experience Are Welcome To Apply - Training Provided Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities: Attend to enquiries via hotline or other channels, e.g., emails Handle inbound and outbound calls, and sometimes...


  • Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesCustomer Service Officer (Call Centre) - 2 Years Contract - SingaporeAre you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Company OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Temporary Call Centre Officer. This role is based in Novena, Singapore.Job DescriptionIn this role, you will be responsible for answering patient enquiries and incoming calls from the general public. You will also perform other duties assigned by your...

  • Call Centre officer

    3 weeks ago


    Singapore JOBSTUDIO PTE. LTD. Full time

    Roles & ResponsibilitiesJob Scope: Attend to inbound calls with good manner. Provide accurate and timely information based on customer’s needs Transfer calls to respective department following customer’s request Keep records of all conversations in call centre database Provide administrative support such as preparing daily performance reportsJob...


  • Singapore SEARCH INDEX PTE. LTD. Full time

    Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of...


  • Singapore SEARCH INDEX PTE. LTD. Full time

    Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg emails Handle inbound and outbound calls, and sometimes email Proper recording of...


  • Singapore SEARCH INDEX PTE. LTD. Full time

    Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of...