Major Incident

Technology Incident Manager (Major Incident) About the job Technology Incident Manager (Major Incident) Key Highlights: Permanent Position Up to $12,000 + Bonus + comprehensive benefits package As a Major Incident Manager, you will be responsible for overseeing and managing high-priority incidents to ensure swift resolution, minimizing business impact. This...

At Singtel, our diverse workforce drives innovation and customer connection. We aim for a fair, performance-based work culture that's inclusive and collaborative.Our Singtel Networks team is transforming to empower the digital generation. We're introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security, and...

Roles & ResponsibilitiesResponsibilities: Major Incident Management: Lead the response to major incidents, coordinating teams to ensure timely resolution and clear communication with stakeholders. Act as the central point of contact during incidents, providing regular updates, setting action plans, and tracking progress to resolution. Drive post-incident...

Technology Incident Manager (Major Incident)About the job Technology Incident Manager (Major Incident)Key Highlights: Permanent Position Up to $12,000 + Bonus + comprehensive benefits package As a Major Incident Manager, you will be responsible for overseeing and managing high-priority incidents to ensure swift resolution, minimizing business impact. This...

Key Highlights: Central Location Permanent Position Opportunity to work with a dynamic, industry-leading company Up to $10,000 + Bonus + comprehensive benefits package Responsibilities: Major Incident Management: Lead the response to major incidents, coordinating teams to ensure timely resolution and clear communication with stakeholders. Act as the central...

Key Highlights: Central Location Permanent Position Opportunity to work with a dynamic, industry-leading company Up to $10,000 + Bonus + comprehensive benefits package Responsibilities: Major Incident Management: Lead the response to major incidents, coordinating teams to ensure timely resolution and clear communication with stakeholders. Act as the central...

Roles & ResponsibilitiesResponsibilities: Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment Manage Major Incidents including management of customer & internal communications, management of internal and external...

Make an Impact by: Command Centre (incident managers, incident coordinators) working with Shift operation manager in coordination of end-to-end incident management, ensuring that the major incident process and procedures are followed achieving high levels of customer satisfaction through timely and efficient resolution of incidents Drive the overall...

Roles & ResponsibilitiesResponsibilities: Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment Manage Major Incidents including management of customer & internal communications, management of internal and external...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

Cyber Event Response Manager Job DescriptionThe Cyber Event Response Manager is responsible for providing business-centric ICG Cyber event response. This includes managing Major Incidents and contributing to stability initiatives driven by ICG Production Support and Product Management.Key ResponsibilitiesCoordinate and communicate incident response efforts...

Job DescriptionWe are seeking a highly skilled Enterprise Incident Manager to join our team at CAREERALLY PTE. LTD.Company OverviewCAREERALLY PTE. LTD. is a dynamic and industry-leading company that offers a range of exciting career opportunities.SalaryThe estimated salary for this position is up to $10,000 + Bonus + comprehensive benefits package.Job...

Careerally Pte Ltd, a leading HR and Recruitment Company in Singapore, seeks an experienced Major Incident Manager to join our team.Job DescriptionThe ideal candidate will have at least 5 years of experience in major incident roles within a complex IT environment, with a strong understanding of ITIL frameworks and IT service management best practices. They...

Position Overview The role primarily manages all major technology incident that has a severe business impact to BCS customers, driving resolution and ensuring key stake holders are updated timely. He/she will run post incident review under problem management process to determine root cause, lesson learned and driving closure of corrective and preventive...

Incident Management: Quickly drive incidents to resolution. Coordinate efforts across L2 and L3 support teams for timely incident resolution. Escalate cases involving process failures that delay resolution or result in SLA breaches. Attend regular incident review meetings to ensure open incidents are addressed promptly. Generate periodic service reports for...

Select how often (in days) to receive an alert: At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair,...

At Singtel, webelieve in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

Job Title: Incident Resolution SpecialistWe are seeking a highly skilled and experienced Incident Resolution Specialist to join our team at Careerally Pte Ltd.About the RoleThe Incident Resolution Specialist will be responsible for leading the response to major incidents, coordinating teams to ensure timely resolution and clear communication with...

The Business Command Center Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well...