Incident management associate

Make an Impact by: Command Centre (incident managers, incident coordinators) working with Shift operation manager in coordination of end-to-end incident management, ensuring that the major incident process and procedures are followed achieving high levels of customer satisfaction through timely and efficient resolution of incidents Drive the overall...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

Select how often (in days) to receive an alert: At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair,...

Roles & ResponsibilitiesResponsibilities:Incident Management: Quickly drive incidents to resolution. Coordinate efforts across L2 and L3 support teams for timely incident resolution. Escalate cases involving process failures that delay resolution or result in SLA breaches. Attend regular incident review meetings to ensure open incidents are addressed...

Roles & ResponsibilitiesAbout usAzqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence...

Our client, a prestigious MNC leading the way in Digital Transformation, is seeking an experienced Incident Manager to join the team on a 2-year contract, with the potential for renewal or conversion to a permanent role. In this position, you will play a critical role in managing incidents, ensuring swift resolution, and improving incident management...

Key Highlights: Permanent Position Up to $12,000 + Bonus + comprehensive benefits package As a Major Incident Manager, you will be responsible for overseeing and managing high-priority incidents to ensure swift resolution, minimizing business impact. This role requires excellent communication, leadership, and problem-solving skills, ensuring that incidents...

The Incident Manager is to closely monitor our client’s websites and applications. This involves triaging issues, following the correct procedures during incidents and dealing with requests from clients. When necessary, the agent is responsible for escalating the issue to the technical support engineer and operations director, facilitating the resolution...

**About The Edge PartnershipWe are a dynamic and innovative organization dedicated to delivering exceptional services.**Job Summary:** We are seeking an experienced Incident Manager to join our team. The successful candidate will be responsible for driving quick resolution of incidents, coordinating with L2/L3 support teams, escalating cases to prevent SLA...

Job description: Incident Management: Coordinate efforts across L2 and L3 support teams for timely incident resolution. Escalate cases involving process failures that delay resolution or result in SLA breaches. Attend regular incident review meetings to ensure open incidents are addressed promptly. Generate periodic service reports for stakeholders. Analyze...

The Edge Partnership is seeking a skilled Incident Management Professional to join our team. This exciting opportunity offers a competitive salary of $95,000 - $110,000 per annum.About the RoleWe are looking for an experienced professional who can drive quick resolution of incidents and coordinate with L2/L3 support teams. The ideal candidate will have 5+...

Roles & ResponsibilitiesJob description:Incident Management: Coordinate efforts across L2 and L3 support teams for timely incident resolution. Escalate cases involving process failures that delay resolution or result in SLA breaches. Attend regular incident review meetings to ensure open incidents are addressed promptly. Generate periodic service reports...

Mizuho Bank Job DescriptionAbout the RoleMizuho Bank Ltd is the banking subsidiary of Mizuho Financial Group of Japan, one of the world's largest financial service providers. As an IT Incident Management Specialist, you will play a critical role in ensuring the timely resolution of IT incidents reported by users or detected through monitoring systems.Key...

Mizuho Bank is seeking an experienced IT Incident Management Specialist to join our team in Singapore. As a key member of our IT department, you will be responsible for ensuring the timely resolution of IT incidents reported by users or detected through monitoring systems.The ideal candidate will have a proven track record of incident management experience,...

Roles & ResponsibilitiesResponsibilities: Major Incident Management: Lead the response to major incidents, coordinating teams to ensure timely resolution and clear communication with stakeholders. Act as the central point of contact during incidents, providing regular updates, setting action plans, and tracking progress to resolution. Drive post-incident...

Roles & ResponsibilitiesIncident Handler ManagerJob posting done by Sheralynn Tjioe, Technology Recruitment at Kerry ConsultingEmail: sr@kerryconsulting.comOur Client is a leading stable firm.The Incident Handler Manager is a key role responsible for overseeing technology incidents that affect customers, ensuring quick resolutions and clear communication...

At Singtel, our diverse workforce drives innovation and customer connection. We aim for a fair, performance-based work culture that's inclusive and collaborative.Our Singtel Networks team is transforming to empower the digital generation. We're introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security, and...

Job Description: Incident and Service Request management. The role demands excellent communication skills (oral and written), good customer handling skills, and excellent collaboration skills. Ideal candidate must be an experienced professional from the same or similar field. He/She must possess good knowledge of Windows, Active Directory, O365, and VPN....

Incident & Problem Manager Job Description: DXC Technology (NYSE: DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in...

The Edge Partnership: A Cutting-Edge Career OpportunityAs an experienced Incident Manager, you will play a critical role in driving quick resolution of incidents and coordinating with L2/L3 support teams. Your goal is to escalate cases promptly to prevent SLA breaches and delays, ensuring seamless service delivery.Key Responsibilities:Drive efficient...