Inbound Call Centre Officer

Roles & ResponsibilitiesResponsibilities: Handle customer service hotline and provide first level of support Provide quality customer service to customers over the phone Listen, probe and question in order to clarify and understand customer needs Any other ad-hoc tasks assignedRequirements: Singaporeans only N Level and above Proficient in relevant...

Responsibilities:•You will be part of a team of Client Service Associates in a contact centre environment•Conduct tele-engagements to seniors, check-in and assess if there's any changes to their health and social circumstances•Maintain a professional level of care and services •Any other duties assigned from time to timeRequirements:•GCE 'N' / 'O'...

1) Manage general enquiries of inbound calls and online enquiries 2) Handle any other hotline administrative functions. Diploma / NITEC / GCE O' Level or equivalent . Minimum C5 for English O level . Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge or Skills: . Ability to...

We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities:Handle inbound / outbound calls, emails, and chats...

Responsibilities:Handle customer service hotline and provide first level of supportProvide quality customer service to customers over the phoneListen, probe and question in order to clarify and understand customer needsAny other ad-hoc tasks assignedRequirements:Singaporeans onlyN Level and aboveProficient in relevant computer applications (Microsoft...

Job Description :Description:Location singapore Changi business park or Jurong.Freshers can also applyJob Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:Meeting KPIs without compromising service quality.Ensuring accuracy and...

Responsible for call requests, call handling and coordination work.Customer service excellenceResponsible for update and feedback to usersMonitor and update the systemFile all documentation & recordAny other tasks as assigned Job Requirements:Minimum GCE O LevelsAble to communicate & write English2 Years of Experience in call handling and preferably in...

Responsibilities:•You will be part of a team of Client Service Associates in a contact centre environment•Conduct tele-engagements to seniors, check-in and assess if there’s any changes to their health and social circumstances•Maintain a professional level of care and services •Any other duties assigned from time to timeRequirements:•GCE ‘N’...

Roles & Responsibilities Responsible for call requests, call handling and coordination work. Customer service excellence Responsible for update and feedback to users Monitor and update the system File all documentation & record Any other tasks as assigned Job Requirements: Minimum GCE O Levels Able to communicate & write English 2 Years of...

Job Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:Meeting KPIs without compromising service quality.Ensuring accuracy and compliance in handling customer requests.Cross-selling the Bank's products and services.Migrating...

Roles & ResponsibilitiesDuties:1) Manage general enquiries of inbound calls and online enquiries2) Handle any other hotline administrative functionsRequirements:• Diploma / NITEC / GCE ‘O' Level or equivalent• Minimum C5 for English O level• Preferably with 1 to 2 years of working experience in call centre environment and/or service related...

. Basic Salary & Allowance. AWS & Performance Bonus. Medical, Dental & Insurance BenefitsRESPONSIBILITIES:To receive and make inbound & outbound calls from/ to customers.To perform job order taking/ entry, related to vehicle breakdown.To accurately capture and submit job order via GPS/CAD system.To assign jobs and monitor job status.To liaise with contractor...

One of our clients whose office is in science park is looking for a customer service office(Call Centre) for a 12 months contractKey AccountabilitiesAchievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)Achievement and maintenance of customer satisfactionJob Responsibilities & DutiesAttend and respond...

Job Description:As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.You will...

Location: Yio Chu KangWorking hours: 9am to 5.30pm (Mon to Fri) 8.30am to 1pm (Every Sat)Job Description . Handle inbound enquiries from customers on banking products and services . Understand customers' needs and provide 1st call resolutions. . Solicit customer feedback, identify problem trends and recommend improvement actions. . Other ad hoc duties...

Working environmentCall-centre environmentRequires to work on weekendsOff day on public holidaysOffice Hour, 8.00am - 5.30pmResponsibilitiesAttend to enquiries via incoming calls and emailProvide professional response when assisting customer's enquiresEnsure conversation with customer is following the standard operation procedureMaintain positive and helpful...

Roles & ResponsibilitiesWe are looking to build a passionate team of people who knows what it takes to deliver the best service to our customers. Auto & General is a people focused company, set out to be an insurer like no other. If you fit the bill, we want you to join us on this exciting journey!You will be responsible for:· all customer enquiries, sales,...

Highlights:Health insuranceDental reimbursementAWS + Performance BonusFriendly environmentMultiple buses to townHavelock MRT Station (TE16) just outside our officeDescriptionManage all inbound and outbound calls in a timely and professional mannerAttend alarm signals and fault call reported to achieve the Service Level Agreement (SLA)Handle customers'...

5 Day Work WeekWalking distance from 2 MRTsWorking Timing: 12.30pm to 10.30pmJob Description:Attend to call centre hotline enquiries- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions- Understand caller's concerns and provide resolutions- Deploy relevant personnel to site to look into the...

Description5 Day Work WeekWalking distance from 2 MRTsWorking Timing: 12.30pm to 10.30pmJob Description:- Attend to call centre hotline enquiries- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions- Understand caller’s concerns and provide resolutions- Deploy relevant personnel to site to look...