Senior Tenant Relation Executive

3 weeks ago


Singapur, Singapore Jones Lang Lasalle Property Consultants Pte Ltd Full time
Job Description & Requirements

AdministrationTo prepare weekly/monthly meeting documents and minutes.To organize social events & meetings.

Tenant Communication:

Act as a point of contact for tenants, addressing their concerns, queries, and requests promptly and professionally. Maintain regular communication with tenants to understand their needs and identify areas for improvement. Conduct regular survey and achieve good results.

Problem Solving:

Handle tenant complaints and disputes, working to find solutions and resolve issues in a fair and timely manner. Maintain accurate records of issues, resolutions, and follow-up actions taken.

Tenant Retention:

Implement strategies to enhance tenant satisfaction, engagement, and retention. Organize tenant programs, events, and networking opportunities to foster a sense of community and collaboration within the building.

Operations:

Collaborate with the operations team to ensure that maintenance, repairs, and service requests are addressed promptly and efficiently. Lead the concierge team to provide good customer service.

Market Research:

Stay informed about industry trends, market conditions, and competitors to identify opportunities for improving tenant satisfaction and attracting new tenants.

Reporting & Budgeting:

Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management.Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge.Manage all accounts payable for the property, including collection, and approval of invoices.Respond to problems and concerns and ensures compliance with rules and regulations.

Performance Indicators:Successful completion of scheduled activities.Achieve KPIs.Achieve target deliverables for business plans, monthly reports, and budgets.Ensure that a high level of professionalism and customer service are always maintained.Ability to work under pressure and meet set timelines.Client and tenant's satisfaction.Good tenant survey resultsMeet standards and audit requirements.



  • Singapur, Singapore Jones Lang Lasalle Property Consultants Pte Ltd Full time

    AdministrationTo prepare weekly/monthly meeting documents and minutes.Prepare A&P calendar of events, revenue and expenditure.To organize social events & meetings.Operational MattersAttend to day-to-day requests/feedback from tenants.Assist the Manager in supervising soft services such as cleaning, security, landscape, pest control and carpark...

  • Senior Executive

    2 months ago


    Singapur, Singapore CapitaLand Full time

    Job Description You will be part of the tenant relations team based at the assigned mall, responsible for building strong tenant relationships. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to retail space requirements. This position calls for...


  • Singapur, Singapore CapitaLand Full time

    Job Description Job Responsibilities Maintain good landlord-tenant relationships Track and analyse the performance of tenants Engage tenants on performance discussion and opportunities for expansion Conduct regular meetings with tenants to understand their business needs and directions Liaise with tenants on complaints, operational feedback and...


  • Singapur, Singapore Jones Lang Lasalle Property Consultants Pte Ltd Full time

    AdministrationTo prepare weekly/monthly meeting documents and minutes.Prepare A&P calendar of events, revenue and expenditure.To organize social events & meetings.Operational MattersAttend to day-to-day requests/feedback from tenants.Assist the Manager in supervising soft services such as cleaning, security, landscape, pest control and carpark...


  • Singapur, Singapore CapitaLand Full time

    Job Description You will be part of the tenant relations team based at the assigned mall, responsible for building strong tenant relationship. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to retail space requirements. This position calls for...


  • Singapur, Singapore Far East Organization Full time

    About Us Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia’s largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and...

  • Centre Manager

    3 weeks ago


    Singapur, Singapore Jones Lang Lasalle Property Consultants Pte Ltd Full time

    Special Tasks: GeneralLead and manage a team of property professionals. This is a management role with areas of responsibility including transactional financial, OH&S, (EEO), operational, HR, negotiation and contracting.Contribute to the development and fulfilment of asset strategies by developing asset strategies and plans.Ensure that client asset plan...


  • Singapur, Singapore Nanyang Technological University Full time

    This position is responsible for the marketing and leasing of offices, F&B and retail outlets, Childcare Centre, Medical Centre, among others on the NTU main campus, preparing of lease agreements, licence and service agreements and finding the right tenants for units available for lease. The Senior Executive, Leasing will engage actively with other Offices...


  • Singapur, Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Commercial and Auxiliary Services (OCAS) oversees the management of estate leases and commercial services (such as leasing of spaces for F&B, amenities & lifestyle services) and auxiliary services (such as car parks, shuttle bus services) forNTU's main campus, Novena campus and campus.This position is responsible for the marketing and leasing...


  • Singapur, Singapore Colliers Full time

    Company Description Colliers is a leading diversified professional services and investment management company. With operations in 66 countries, our 19,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients. For more than 28 years, our experienced leadership with significant inside ownership...

  • Senior Executive

    2 weeks ago


    Singapur, Singapore CapitaLand Full time

    Job Description You will be part of the tenant relations team based at the assigned mall, responsible for building strong tenant relationships. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to retail space requirements. This position calls for...


  • Singapur, Singapore CADMUS RESOURCES Full time

    Leading Asset Management CompanyVibrant Working EnvironmentAWS + Performance BonusResponsibilities:Provide admin support to the team to ensure smooth process of lease documentation.Ensure the full execution of legal documents by sending and tracking the execution of documents of both tenants and Landlord.Ensure timely rental payments by tenants.Review and...


  • Singapur, Singapore CapitaLand Full time

    Job Description Job Responsibilities Conduct due diligence and checks on new tenants and existing tenants prior to the issuance of Lease offer for new lease and renewal. Prepare lease offers & other lease documentations and updating of lease data to system. Liaise with external solicitors on preparation of lease documentation for all parties'...


  • Singapur, Singapore CADMUS RESOURCES Full time

    Leading Asset Management CompanyVibrant Working EnvironmentAWS + Performance BonusResponsibilities:Provide admin support to the team to ensure smooth process of lease documentation.Ensure the full execution of legal documents by sending and tracking the execution of documents of both tenants and Landlord.Ensure timely rental payments by tenants.Review and...


  • Singapur, Singapore St Luke's ElderCare Full time

    St Luke's Eldercare (SLEC) is a leading Christian healthcare provider with a vision of transforming community care for elders. We are an established eldercare organisation, with a mission to be a healthcare provider enriching lives in the communities. We are committed to providing exceptional care for our elders in our families.Within our network of...


  • Singapur, Singapore St Luke’s ElderCare Full time

    St Luke’s Eldercare (SLEC) is a leading Christian healthcare provider with a vision of transforming community care for elders. We are an established eldercare organisation, with a mission to be a healthcare provider enriching lives in the communities. We are committed to providing exceptional care for our elders in our families.Within our network of...


  • Singapur, Singapore CapitaLand Full time

    Join Our Team at Commercial Leasing in Singapore!Part of Commercial leasing team based in Singapore responsible for leasing activities; formulating and executing leasing strategies for commercial properties within the Company's portfolio.Support the Leasing Managers in a fast-paced, team-oriented environment which requires partnering with brokers, research,...


  • Singapur, Singapore CapitaLand Full time

    Job Description Part of Commercial leasing team based in Singapore responsible for leasing activities; formulating and executing leasing strategies for commercial properties within the Company’s portfolio. Support the Leasing Managers in a fast-paced, team-oriented environment which requires partnering with brokers, research, marketing, finance and...


  • Singapur, Singapore Mapletree Full time

    Senior/Executive, Technical Services (Based in Depot Close, Singapore) Employment Type: Permanent Location: Singapore The Role This position will ensure that the M&E systems in all buildings are in good order and you will provide maintenance and engineering support to a portfolio of properties.You will also manage tenants’ requests for M&E...


  • Singapur, Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University's needs.The Senior Executive is part of a team in driving the University level alumni events, and partnering programs targeted at...