Key Account Manager

2 weeks ago

Singapore Intrepid Asia Full time
Overview

Key Account Manager (E-commerce) role at Intrepid Asia. Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, powered by state-of-the-art in-house technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. We are growing rapidly and, as the exclusive partner of Flywheel in SEA, offer many opportunities to work with leading brands across multiple categories and industry players. By joining us, you will work on the cutting edge of digital commerce in SEA and drive a brand's ecommerce business end to end.

Responsibilities
  • Grow account NMV and revenue
  • Build strong relationships with your brand and platform counterparts
  • Deliver expert recommendations on the best strategy / promotions / growth levers for brands
  • Develop annual growth plans and activation calendars and campaign proposals
  • Manage cross-functional team to drive brand performance (Content, Store management, Operations, Chat)
  • Ensure all brand / store KPIs are met
  • Collaborate on onboarding and growth plans for new brands
  • Collaborate with management on NMV goals, planning and forecasting
  • Work together with Category Manager to ensure account retention and growth
Who we look for – the ideal profile
  • Min 2-3 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor
  • Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
  • Strong interpersonal, relationship and communication, listening and negotiation skills
  • Ability to develop a brand ecommerce strategy and translate this into annual & monthly activation plans
  • Experience in developing digital / ecommerce campaign plans
  • Analytical skills to analyze data and make performance improvement suggestions
  • Project management experience
  • Good Excel and PowerPoint skills
  • Must be a Singaporean Citizen or PR holder
What we offer
  • Excellent and competitive compensation package
  • Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
  • You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
  • Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
  • You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem.

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties

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