Institutional Sales Manager

About BitMEX

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with "no coin lost, ever".

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances."

The Institutional Business Development team is responsible for the coverage and growth of Corporate and VIP clients, identifying new business opportunities, conducting competitive market analysis and enhancing the BitMEX brand in the institutional space.

As an Institutional Sales Manager you will build relationships and drive revenue generating activities with institutional sales clients. You will work closely with other teams to provide insight and feedback from clients about products and features on the platform and manage your customer portfolio with the ultimate end goal of generating more volume and revenue on the BitMEX platform.

Your key focus will be to onboard and oversee the coverage of new Hedge Fund and Asset Manager clients, particularly those with a background in traditional electronic derivatives markets. Your input will help define the strategy and to refine the BitMEX product to be successful in this client segment.

Key Responsibilities

• Identify new prospect clients, guiding them through onboarding and initial trading phases.
• Deliver best-in-class coverage and support to our Institutional and individual VIP clients, fostering deep relationships to drive increased trading volumes, liquidity, and loyalty.
• Promote available tools, products, and strategies to empower clients in maximizing their trading potential on the BitMEX platform.
• Serve as the primary point of contact for our Institutional customers, owning all direct communications.
• Gather, analyse, and regularly report on client feedback, including issues, recommendations, and criticisms, linking them directly to trading activity.
• Collaborate closely with BitMEX Product and Engineering teams to explain the priority of client issues and craft effective solutions, including writing specific improvement proposals.
• Maintain a thorough understanding of the BitMEX trading platform, current and future product/service offerings, and their impact on the client base.
• Clearly articulate the BitMEX value proposition and tailor it to diverse client segments.
• Suggest and implement process enhancements to boost team efficiency and elevate coverage quality.
• Maintain a current awareness of industry-related developments and competitive landscapes.
• Represent BitMEX at relevant industry conferences (occasional travel required) to stay abreast of developments, enhance brand image, and solidify relationships.

Qualifications:

• Minimum of 5 years of direct experience engaging with Hedge Fund and Asset Manager clients within the financial services industry
• Proven track record of achieving sales KPIs and successfully expanding client bases.
• Existing client relationships within the client sector and the cryptocurrency industry are highly desirable, but not required
• Experience of managing electronic trading relationships with the target client group is strongly preferred
• Strong understanding of digital currencies and a genuine passion for the crypto space.
• Trading experience with Bitcoin or other digital asset classes is preferred
• Exceptional client-facing communication, interpersonal, and presentation skills, with a proven ability to engage professionally with high-value clients
• Strong strategic thinking capability to map out client universe and understand and address complex client needs
• Enjoy networking and building rapport in professional settings
• An entrepreneurial mentality with a strong sense of personal accountability and ownership
• Ability to thrive under pressure and excel with limited direction
• A collaborative team player with strong interpersonal skills, showcasing leadership potential and ambition

Why BitMEX?

BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent.

We're seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 24/7 global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment.

In addition, we offer an industry leading benefits package to our permanent employees. Here's a peek into what we offer:

• Work from home to help you find the perfect balance between work, family and personal life
• 25 days of annual leave , on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
• A top tier & comprehensive medical, dental and vision policy for you and your dependents
• Professional development allowance to support your career advancement
• Access to our annual wellness benefits to cultivate your physical and mental growth
• Don't forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
• Team building & offsite events to bring our global team closer
• Life insurance coverage to provide a safety net for your family's future

#LI-CH1

Does this sound like the type of working culture you can thrive in? Apply online now

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Relevant Party include a: Government Entity (government departments/agencies, regulators and state-owned/controlled entities which has decision making power over BitMEX's business activities); Senior Government Official (an individual who is holding, or has held in the past 5 years, a senior position with a Government Entity who has decision making power over BitMEX's business activities); Related third party (company or individual who currently providers, or have provided in the past 5 years, services to BitMEX (e.g.,vendors, auditors, advisors)); and BitMEX customer (current retail/corporate customers of BitMEX).