Sales and Merchandising Manager

6 days ago

Singapore Carousell Group Full time
Overview

We're offering an exciting opportunity for a commercially driven talent with a passion for luxury and a flair for customer engagement. As Sales and Merchandising Manager , you'll take charge of both product and sales execution primarily across our in-store and live-stream channels. This hybrid role is perfect for someone who thrives at the intersection of curation, storytelling, and selling. You'll build a 360° view of the business — from authenticating inventory to driving revenue.

Responsibilities
  • Merchandising & Product Curation: Authenticate, price, and curate luxury products for both online and offline channels.
  • Ensure visual and content presentation meets our brand standards and sales goals.
  • Work with the merchandising team to maintain healthy inventory levels and curate high-demand and high-margin SKUs for sale.
  • Build and grow a high-margin inventory pipeline by identifying in-demand pieces, nurturing trade-in and consignment opportunities, and aligning supply with sales trends to drive growth.
    • Live Selling & Digital Engagement: Host regular live-stream sessions that drive excitement, conversion, and loyalty.
    • Collaborate on livestream strategy — from product selection to scripts and timing.
    • Grow a community of online followers and high-value customers.
      • Retail Sales & Client Experience: Work with the Sales Team to drive in-store sales by offering expert advice, styling recommendations, and premium service.
      • Deliver a luxury client experience that converts walk-ins into loyal brand advocates.
      • Support day-to-day store operations and floor presentation excellence.
      Qualifications
      • Sales-focused with deep knowledge (and love) for luxury products.
      • A natural communicator — confident on camera and face-to-face.
      • Detail-oriented with strong merchandising instincts.
      • Possess a clear understanding of inventory management, sell-through rate and profitability calculations.
      • Comfortable juggling responsibilities across multiple channels and formats.
      • Demonstrable leadership qualities and experience in managing teams.
      • Someone who is looking to grow into a leadership role where you can aspire to manage your own P&L and run a business end-to-end.
      Additional Information

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