Assistant Sales Manager

5 days ago

Singapore PERTAMA MERCHANDISING PTE LTD Full time
Roles & Responsibilities

We are hiring Assistant Sales Managers for our stores

Responsibilities:

  • Manage daily department operations covering merchandising, area cleaning and follow up/resolve customer's issues
  • Manage promoters to ensure adherence of our company's policies and procedures, ensuring department sales staff's dress code and personal presentation is of the of the highest standards
  • Ensure department sale staffs and promoters meet assigned target by brands and propose corrective action to store manager if targets are unmet
  • Monitor department's duty roster and ensure sufficient staffing during store's operating hours
  • Achieve department's budget and KPIs assigned by store manager for both individual and company
  • Monitor and share with sales staff on sales achievement and performance against budgets on a daily, weekly and monthly basis
  • Provide guidance for poor performers and new sales staff
  • Monitor sales staff on the sales floor (especially during peak hours and weekend) to ensure:

- Customers are being attended to by Sales Staff automatically

- To assist sales staff in closing sales whenever they need help

- Feedback obtained from customers with no purchases and try to assist and close the sale

- Incoming calls are promptly answered

- Staffs punctuality and adherence to store working hours and given meal break

  • Ensure in-store products is of merchantable condition – ticketed effectively, clean and well-presented and department stocks are being replenished, displayed and stocked up at all times
  • Identify and getting sales staff to focus on EOL/high inventory models and place into action to clear these products
  • Ensure service items are put up for return and followed up promptly till collection by vendor and assist to carry out company's stock take
  • Adhere to company's policies and procedures
  • Escalate critical issues to store manager
  • Follow up on AR ageing and ensure payment are collected promptly
  • Report to work on time
  • Follow up on inventory discrepancy and ensure investigations are being carried out

Job Requirements:

  • Minimum 8 years of related working experience in managerial capacity.
  • A team player with good analytical, organizational and problem solving abilities.
  • Independent and proven ability to perform effectively in a fast paced environment and meet tight deadlines.
  • Manage multiple priorities, result-oriented and possess entrepreneurial management style.
  • Good business communication and documentation skills.
  • Exposure in regional market is an added advantage.

Employee Benefits:

  • Staff discount on products
  • Birthday Voucher
  • Medical and Dental benefits
  • Uniform (Top) will be provided
  • 14 Days Annual Leave
Tell employers what skills you have

Negotiation
Management Skills
Sales
Microsoft PowerPoint
Budgets
Leadership
Microsoft Office
Interpersonal Skills
Inventory
Documentation Skills
Problem Solving
Administration
Selling
Merchandising
Employee Benefits
Presentation Skills
Team Player
Customer Service
Pricing
Electronics

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