Channel Operations Specialist

2 weeks ago

Singapore TENABLE NETWORK SECURITY PTE. LIMITED Full time

Who is Tenable?

Tenable is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey

What makes Tenable such a great place to work?

Ask a member of our team and they'll answer, "Our people" We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you're part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together

Your Role:

As a member of the Sales Operations team, you will be responsible for providing back office support to Tenable's worldwide sales team. You will need a customer centric attitude, and the ability to work collaboratively in a fast moving environment. You'll be reviewing bookings, generating quotes, and responding to channel requests, to support a large and growing sales team. Tenable wins and manages business relationships through the combined efforts of Lead Generation, SMB Sales, Enterprise Sales, Channel Management, Sales Engineering, and Account Management. To this end, you will provide timely, accurate assistance to these teams as they quote Tenable's products, present proposals to customers and close sales opportunities. Your primary objective is to ensure that all sales and channel professionals have 360 degree back office support, allowing them to focus on customer success.

Your Opportunity:

● Become an expert on Tenable's Salesforce.com and CPQ instances to effectively support sales' use of these essential business systems
● Develop in-depth knowledge of Tenable's licensing model, and pricing, to provide quoting support to our worldwide sales teams
● Participate in responding to requests from sales reps and channel managers
● Review and approve bookings submitted in Salesforce.com by sales' teams
● Work across functional areas such as product management, finance, and product marketing to enable revenue, and serve both internal stakeholders and customers alike
● Become a subject matter expert on all those aspects of the sales process that do not directly involve the customer

● May perform other duties and responsibilities that management may deem necessary from time to time.

What You'll Need:

● Background in Enterprise Software
● Experience using Salesforce.com CRM platform
● Experience using CPQ
● Experience using Netsuite
● Experience with licensing / entitlement management
● Strong communication skills, both written and verbal
● Hyper attention to detail
● Effective at time management and prioritization
● Ability to work in a high volume, fast-paced environment
● Bachelor's degree in a related field such as Business, Information Technology or Finance or equivalent work experience

● Ability to sit and work at a computer for extended periods of time
● Some travel may be required

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