Training Manager
1 month ago
Have a thorough knowledge and understanding of all company products, services, and procedures.
Develop, prepare, and update related manuals, SOP etc.
Prepare and implement the annual/ monthly/ daily Training Plan and Calendar.
Market the need, values and execution of training programmes.
Establish and monitor all employee training records, ensuring that they are kept up to date.
Spend time at stores checking service/ products standards to identify training gaps, including skills, knowledge, personal hygiene, grooming, and etc and taking necessary actions to close gaps.
Organise and conduct training programmes such as orientation, management training programmes, ensuring all employees successfully complete necessary training as required.
Coach and counsels all employees when applicable.
Assist in the compilation and implementation of all employee communications.
Prepare monthly Training reports and presentations.
Must be strong in Word, Excel, PowerPoint
Carry out any other reasonable duties and responsibilities as assigned.
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