IT Helpdesk Support

Helpdesk Support Engineer - User Experience Researchers Pte Ltd (Singapore) We are seeking a dedicated IT Support Specialist to join our team and ensure seamless technology operations across our organisation. This role combines technical expertise with excellent customer service skills to support end-users and maintain critical IT infrastructure across...

Position Overview We are seeking a dedicated IT Support Specialist to join our team and ensure seamless technology operations across our organisation. This role combines technical expertise with excellent customer service skills to support end-users and maintain critical IT infrastructure across multiple locations on Sentosa Island. Key Responsibilities...

Technology Service Desk Engineer (Singapore) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Responsibilities Deliver helpdesk services to end-users in accordance with established procedures and service KPIs, ensuring timely response and follow-up on all open tickets and...

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Shift Schedule Rotational Shift Work Monday to Friday – Shift-1: 0700 – 1630hrs Monday to Friday – Shift-2: 0830 – 1800hrs Monday to Friday – Shift-3: 1330 – 2300hrs Saturday – Shift-1: 0700 – 1630hrs Location Farrer Park Responsibilities 1. Incident Management Log all incidents (via phone or email) into the Incident Management System, take...

RotationalShift Work Monday to FridayShift-1: 0700 – 1630hrsShift-2: 0830 – 1800hrsShift-3: 1330 – 2300hrsSaturdayShift-1: 0700 – 1630hrs Responsibilities: Incident Management To log all incidents (either via phone or email) into the Incident Management System and taking ownership of incidents and service requests from end user and ensure follow up...

Job Descriptions: System Software Maintenance: Routine maintenance, installation, upgrades, user guidance, and configuration services for Windows operating systems; as well as system installation, image creation and maintenance. Hardware fault detection, location, and troubleshooting Switch-to-terminal network connectivity and troubleshooting Supports wired...

Direct message the job poster from Virtual IT Group (VITG) Virtual IT Group (VITG) is one of Australia’s leading managed IT service providers, partnering with businesses of all sizes to deliver technology that drives growth, security, and efficiency. With a national footprint, recently expanding into New Zealand, we pride ourselves on being more than just...

Job Description IT Operations : Ensure reliable servers, networks, storage, cloud systems and manufacturing enterprise systems. Maintain backups, disaster recovery plans and business continuity. Helpdesk & End-User Support : Resolve IT issues and provide user training and guidance. Security & Compliance : Implement cybersecurity measures, ensure ISO27001 and...

IT Service/Helpdesk Support Engineer | East | Shift | Up to $3200 Provide first-line technical support and issue resolution through phone and email channels, ensuring First Call Resolution (FCR) where possible. Respond to incoming calls and emails promptly, adhering to response time targets and service level agreements (SLAs). Perform initial troubleshooting...