IT Helpdesk Engineer
2 weeks ago
Technology Service Desk Engineer (Singapore) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Responsibilities Deliver helpdesk services to end-users in accordance with established procedures and service KPIs, ensuring timely response and follow-up on all open tickets and service requests Participate in internal End-User Computing (EUC) projects, including PC/laptop procurement, warranty coordination, and hardware parts replacement Respond to end-user computing virus alerts and take appropriate actions to contain and resolve security incidents Maintain and share EUC support knowledge through proper documentation and knowledge transfer to other Helpdesk Engineers Maintain up-to-date software and hardware inventory, track deployment status, and manage housekeeping of outdated assets Ensure compliance with IT security policies, standards, and data protection requirements Support internal and external IT audits and perform regular documentation reviews Plan and coordinate teamwork schedules to ensure adequate coverage for 24x7 operations, including weekends and public holidays Monitor helpdesk queues to ensure timely response and resolution in accordance with SLAs or internal standards Provide coaching, mentoring, and training to Helpdesk Engineers to strengthen technical capabilities and customer service quality Serve as the primary escalation point for Level 1 issues prior to engaging Level 2/3 or external vendors Manage procurement activities for laptops, PCs, and software requested by users Requirements Diploma / Degree in IT, Computer Engineering Minimum 2 years of experience in IT helpdesk Work experience in Windows XP, 7, 11, Microsoft Office Work experience in 24x7 manufacturing environment is an advantageous Strong analytical and problem solving/troubleshooting skills Seniority level Executive Employment type Full-time Job function Information Technology Industry Semiconductor Manufacturing #J-18808-Ljbffr
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Senior IT Helpdesk Engineer
1 week ago
Singapur, Singapore Sea Full timeJoin to apply for the Senior IT Helpdesk Engineer role at Sea Continue with Google Continue with Google Join to apply for the Senior IT Helpdesk Engineer role at Sea Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue...
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IT Helpdesk Engineer
3 weeks ago
Singapur, Singapore FARBEN INFORMATION (SINGAPORE) PTE. LTD. Full timeJob Descriptions: System Software Maintenance: Routine maintenance, installation, upgrades, user guidance, and configuration services for Windows operating systems; as well as system installation, image creation and maintenance. Hardware fault detection, location, and troubleshooting Switch-to-terminal network connectivity and troubleshooting Supports wired...
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Helpdesk and Desktop Support Engineer
2 weeks ago
Singapur, Singapore Delteq Pte Ltd Full timeJob Title: Helpdesk and Desktop Support Engineer What We Offer Salary Range: $3500/month - $4500/month Full family medical benefits will be provided Qualification: Certificate/Diploma In IT related Disciplines Experience: 3 Years and above Full/Contract: Full time (Permanent) Skills/Domain: 3-5 years of working experience in delivering projects and presales....
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IT Helpdesk
3 weeks ago
Singapur, Singapore RMA CONSULTANTS PTE LTD Full timeJob Summary We are looking for an IT Helpdesk and Support Specialist for one of our clients to provide daily technical support and ensure smooth IT operations. The ideal candidate should have experience in helpdesk support, desktop troubleshooting, and basic server/network administration. Responsibilities Provide end-user support for issues related to PCs,...
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Helpdesk Support Engineer
2 weeks ago
Singapur, Singapore Xtremax Full timeAt Xtremax, our Helpdesk Support Engineers play a vital role in ensuring system stability and reliability. In this role, you will be responsible for monitoring alerts, managing incidents, and supporting resolution processes to keep our systems running smoothly. You will also contribute to continuous improvement by reviewing scripts and providing feedback,...
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Singapur, Singapore Alphaeus Pte. Ltd. Full timeEntry - IT Helpdesk Engineer | OJT Provided | East | Up to $2400 To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. Be available to take calls. Accurate assessment/ resolution of problems. Provide first level support to troubleshoot and solve technical problems. Incident tracking and...
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Singapur, Singapore Alphaeus Pte. Ltd. Full timeEntry - IT Service/Helpdesk Engineer | East | Up to $2400 | Cert Provided To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. Be available to take calls. Accurate assessment/ resolution of problems. Provide first level support to troubleshoot and solve technical problems. Incident tracking...
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Singapur, Singapore Alphaeus Pte. Ltd. Full timeIT Service/Helpdesk Support Engineer | East | Shift | Up to $3200 Provide first-line technical support and issue resolution through phone and email channels, ensuring First Call Resolution (FCR) where possible. Respond to incoming calls and emails promptly, adhering to response time targets and service level agreements (SLAs). Perform initial troubleshooting...
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Application Support Engineer
1 week ago
Singapur, Singapore Peoplebank Asia Full timeJoin to apply for the Application Support Engineer role at Peoplebank Asia Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Peoplebank Asia Overview Functional Helpdesk Analyst Responsibilities Ensure that all requests are properly logged and categorised, tracked, followed up end-to-end, resolved, and closed....
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IT Support Engineer
2 weeks ago
Singapur, Singapore Ingrasys Full timeWork Location: 6 Tampines Industrial Avenue 5 Singapore Work Day: Fri to Sun/Mon, 7pm to 7am Responsibilities Fully support Ingrasys End users for daily IT helpdesk, end user support during the shift timing, remote assistance could be required from time to time Monitoring Ingrasys ticketing system for any SFC/WMS and manufacturing related system issue and...
