IT Service/Helpdesk Support Engineer | East | Shift | Up to $3200

Entry - IT Service/Helpdesk Engineer | East | Up to $2400 | Cert Provided To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. Be available to take calls. Accurate assessment/ resolution of problems. Provide first level support to troubleshoot and solve technical problems. Incident tracking...

Entry - IT Helpdesk Engineer | OJT Provided | East | Up to $2400 To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. Be available to take calls. Accurate assessment/ resolution of problems. Provide first level support to troubleshoot and solve technical problems. Incident tracking and...

Overview · MNC · 12 months contract, subject to renewal · Location: East · Salary: up to $3200 + OT + Standby allowance + completion bonus Responsibilities Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues. Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems. Provide...

1. Team Leadership Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). Allocate and prioritize incoming support tickets. Provide coaching, mentoring, and performance feedback to helpdesk agents. Manage scheduling, ensuring coverage for different shifts if needed. 2. Technical Support Oversight Ensure tickets are handled efficiently,...

Technology Service Desk Engineer (Singapore) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Responsibilities Deliver helpdesk services to end-users in accordance with established procedures and service KPIs, ensuring timely response and follow-up on all open tickets and...

Job Summary We are looking for an IT Helpdesk and Support Specialist for one of our clients to provide daily technical support and ensure smooth IT operations. The ideal candidate should have experience in helpdesk support, desktop troubleshooting, and basic server/network administration. Responsibilities Provide end-user support for issues related to PCs,...

IT Support Specialist (EAST) Responsibilities Perform 1st level technical support which includes troubleshooting and maintenance of computer systems, servers, switches and routers, printers, network storage systems etc. Perform system monitoring for system application and hardware health status Provide helpdesk function to users Support system engineers in...

Job Title: Helpdesk and Desktop Support Engineer What We Offer Salary Range: $3500/month - $4500/month Full family medical benefits will be provided Qualification: Certificate/Diploma In IT related Disciplines Experience: 3 Years and above Full/Contract: Full time (Permanent) Skills/Domain: 3-5 years of working experience in delivering projects and presales....

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At Xtremax, our Helpdesk Support Engineers play a vital role in ensuring system stability and reliability. In this role, you will be responsible for monitoring alerts, managing incidents, and supporting resolution processes to keep our systems running smoothly. You will also contribute to continuous improvement by reviewing scripts and providing feedback,...