IT Helpdesk Engineer

2 weeks ago


Singapur, Singapore FARBEN INFORMATION (SINGAPORE) PTE. LTD. Full time

Job Descriptions: System Software Maintenance: Routine maintenance, installation, upgrades, user guidance, and configuration services for Windows operating systems; as well as system installation, image creation and maintenance. Hardware fault detection, location, and troubleshooting Switch-to-terminal network connectivity and troubleshooting Supports wired network, Wi-Fi, shared files, and VPN access Handle tickets assigned by the call center and complete them on time Handle other helpdesk tasks Job Requirements: Familiar with various Windows operating systems, printing systems and computer hardware (desktop computers, laptops, etc.) Familiar with general network hardware and capable of performing basic troubleshooting and configuration tasks Ability to Support of Office Network, Shared Drive, Wireless, and VPN connectivity


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