Head of Sales and Account Management

Job Details Country/Location: SingaporeDepartment: ExamsContract Type: IndefinitePay Band: 7/FClosing Date: Tuesday, 28 October 2025 - 23:59 Philippine Time (GMT +8) Role Description / Purpose The Head of Sales and Account Management is responsible for supporting the development and implementation of the sales strategy and managing a team of Account Managers to achieve annual B2O (Business to Organisation) business targets and Key Performance Indicators (KPIs). They may also be responsible for managing key accounts and leading high‑value opportunities within their territory. Role Accountabilities We are seeking a results‑driven and collaborative Head of Sales and Account Management to lead our B2B (business to business) sales and account management strategy within a designated territory. In this role, you will: Develop and implement country‑level plans to achieve ambitious business targets. Ensure all key accounts managed by your team have annual account plans and performance goals. Work closely with country and regional marketing teams to align marketing strategies with sales objectives. Monitor new business pipelines and existing account performance to keep the team on track to meet annual targets. Lead and mentor a team of Account Managers and Account Support professionals, guiding them in developing bids, closing new opportunities, and growing and retaining existing accounts. Oversee onboarding, training, and development needs for the team. Coordinate internal and external resources to ensure efficient service delivery and maintain high‑quality standards across all activities. Manage high‑value opportunities, negotiate commercial terms, and act as project manager for large bids. Identify growth opportunities within existing accounts, taking proactive steps to retain and renew partnerships, especially when accounts are at risk. Ensure compliance with global sales processes and data governance requirements, overseeing CRM (Customer Relationship Management) workflows and business systems. Qualifications and Experience Education: University degree or equivalent in a relevant subject or discipline. Certification and Professional Qualifications: Sales or Marketing qualifications. Essential 4 years of sales experience including B2B sales. Familiarity with Salesforce or similar CRM. Experience of managing a team. Desirable Solution‑sales experience in large sectors (e.g., financial services, media, pharmaceuticals, tourism, government sector). B2B Marketing experience. Languages: Proficiency in the local language at C2 level for both speaking and writing. English proficiency at C1 level for speaking and writing. Further Information Right to Work: Locally recruited. Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices, provided they have a natural right to work permanently in the country. Relocation support is not provided. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. All children and adults everywhere in the world deserve safe environments and the right to be protected from abuse, maltreatment and exploitation. Appointment to positions with direct involvement with vulnerable groups will require thorough checks in line with legal requirements and British Council safeguarding policies for adults and children. If you experience any difficulties with submitting your application, please email #J-18808-Ljbffr