Guest Services Officer

Roles & ResponsibilitiesJOB SUMMARYDUTIES AND RESPONSIBILITIES· Register hotel guest into the system with emphasis on fulfilling guest request, following necessary handling instructions and to establish credit policies and procedures· Select and block rooms for arriving guest in taking into consideration special request, pre register VIPS, individuals or...

Responsibilities In this role, you will play a crucial part in delivering top-notch guest service, ensuring room security, and fostering a friendly atmosphere. You'll team up with the Residence Manager to craft unforgettable guest experiences. Deliver friendly and efficient service, always striving to meet guests' needs. Answer all phone calls promptly,...

Responsibilities Work closely with the Residence Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests, and enquiries. Provide courteous and efficient service. Ensure that all telephone calls are handled promptly within three rings. Handle cashiering functions and adhere to the...

Shangri-La Singapore Key Responsibilities: Creates a positive and highly motivated working environment that promotes and develops teamwork, guest care and respect amongst colleagues. Attends and participate during daily briefings which helps keep the Horizon Club Team up to date and well informed regarding developments and events in the...

JOB SUMMARY DUTIES AND RESPONSIBILITIES Register hotel guest into the system with emphasis on fulfilling guest request, following necessary handling instructions and to establish credit policies and procedures Select and block rooms for arriving guest in taking into consideration special request, pre register VIPS, individuals or groups  Work...

Summary of Job Responsibilities Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. We strive to meet our guests' room preferences...

Company Description Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access. The 223-room Sofitel Singapore...

Job Description Manage front office operations - Supervise team's delivery of guest services to ensure adherence to organisational standards and procedures- Coordinate daily front office activities to ensure operational efficiency- Plan resources and allocate work assignments to team members- Maintain accurate room status information- Handle irregularities...

Job Description Manage front office operations - Supervise team's delivery of guest services to ensure adherence to organisational standards and procedures - Coordinate daily front office activities to ensure operational efficiency - Plan resources and allocate work assignments to team members - Maintain accurate room status information - Handle...

Job Responsibilities Collaborate closely with the Residence Manager Provide exceptional customer service and address guests' concerns, requests, and questions promptly and diplomatically Manage cash transactions and follow the residence's Standard Policies & Procedures diligently Cultivate positive relationships with in-house guests consistently ...

Job Description Manage front office operations Supervise team's delivery of guest services to ensure adherence to organisational standards and procedures Coordinate daily front office activities to ensure operational efficiency Plan resources and allocate work assignments to team members Maintain accurate room status information Handle irregularities...

Job Title: Front Office Operations ManagerCompany: (Company Name)Manage front office operationsSupervise team's delivery of guest services to ensure adherence to organisational standards and proceduresCoordinate daily front office activities to ensure operational efficiencyPlan resources and allocate work assignments to team membersMaintain accurate room...

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world. Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown...

Guest Services Manager Apply now Position: Guest Services Manager (Full time #538810) Property / Office: Mandarin Oriental, Singapore Location: Singapore Responsibilities: Attend to guest's requests and complaints Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests Coordinate with...

Guest Services Manager Apply now Position: Guest Services Manager (Full time #538810) Property / Office: Mandarin Oriental, Singapore Location: Singapore Responsibilities:  Attend to guest's requests and complaints Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests ...

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world. Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown...

Summary of Job Responsibilities Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. We strive to meet our guests' room preferences...

Guest Services Executive (Supervisor) Apply now Position: Guest Services Executive (Supervisor) (Full time #538475) Property / Office: Mandarin Oriental, Singapore Location: Singapore Responsibilities Greet and assist guests at the lobby. Handle cashier duties in accordance to Front Office Policy & Procedures and MOHG Controller’s...

Roles & ResponsibilitiesDescription:Location: Sentosa or Novena3 Rotating Shifts5 days work week (including Sat & Sun)Requirements:O-Level or equivalent.Willing to perform rotating shifts.Positive attitude with outgoing personality and good communication skills.Experience in hospitality and knowledge of Opera will be advantageous.Responsibilities:Work...

Summary of Job Responsibilities Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. We strive to meet our guests' room preferences...