Regional Account Director

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Purpose of the Job
The Regional Account Director will use their management or consultancy experience to drive business growth and strengthen client relationships. You'll need exceptional client engagement skills and commercial acumen to identify and convert opportunities, while also taking full ownership of the account's strategic and financial performance. A deep understanding of interactive displays, POSM, and premiums is essential to ensure the delivery of high-quality services and the full range of HH Global's offerings.

Purpose of the Job
The Regional Account Director will use their management or consultancy experience to drive business growth and strengthen client relationships. You'll need exceptional client engagement skills and commercial acumen to identify and convert opportunities, while also taking full ownership of the account's strategic and financial performance. A deep understanding of interactive displays, POSM, and premiums is essential to ensure the delivery of high-quality services and the full range of HH Global's offerings.
Key Responsibilities

• Develop effective growth strategies and manage opportunities for clients.
• Manage overall financial performance, including P&L, budgeting, forecasting, risk analysis, and remedy.
• Build and maintain excellent relationships with strategic-level client contacts, providing insights, collecting feedback, and ensuring implementation of required actions.
• Engage key client stakeholders to drive commercial, innovation, and process improvement plans.
• Collaborate with Solutions, Business Development, and Sourcing teams to identify new business opportunities.
• Act as the point of escalation for client-related issues and proactively manage the resolution process.
• Define project briefs and work with internal teams to scope, shape, build, and scale solutions.
• Coordinate regional pitches and tenders, ensuring all inputs are consolidated and effectively communicated.
• Drive a high-performing team by reviewing deliverables and monitoring activity to ensure high-quality output.
• Secure resources and build a network of internal and external partners to promote the implementation of new solutions and business models.
• Update the Senior Leadership Team on account status and suggest new measures when needed.
• Partner with internal teams across the organization, including operations, planning, and creative teams, to drive internal processes.
• Coach and mentor client service teams, providing ongoing support and fostering teamwork.
  

Knowledge, Skills + Experience

• Strong knowledge of POSM, Print + Premiums.
• Strong background in procurement of marketing services.
• Highly skilled and presentable at dealing with senior stakeholders.
• Very strong operational background and understanding of bottom-line management.
• Demonstrable track record of successful client and contract management.
• Able to anticipate internal and/or external issues which will impact own business units and teams. and able to develop contingency plans to manage such issues.
• Fluent in English with a second Asian language preferred.
• Commercially savvy, confident in conversations around scopes, project fees and profitability.
  

Seniority level

• Seniority level Director

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Advertising Services

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