Group Account Director

Overview

Role: Group Account Director
Location: Singapore
Part of OLIVER, a Brandtech Group company and a specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making.

Working in partnership with one of OLIVER’s largest accounts – H&M (a global retail company) – the Group Account Director oversees the account strategically, working closely with regional clients and cross-functional teams under their regional portfolio.

We’re looking for exceptional leaders who want to play a key part in an award-winning agency, pushing business growth and overseeing the smooth running of creative production. This role suits someone who thrives on shared successes, loves innovative processes, and can manage high-volume delivery. You will report into the Global Business Director.

• The GAD is the senior point of contact for regions under their remit and the point of client escalation. Build and nurture strong relationships with key stakeholders and internal teams, resolve challenges swiftly, and balance client expectations with the execution of creative work to maintain high client confidence and retention.
• Oversee in-market account management teams. Support the Regional Account Lead in forecasting, implementing, and delivering effectively and efficiently, while identifying growth opportunities tailored to each region.
• Provide team leadership for cross-functional teams under their region (e.g., digital, motion, and creative artwork). Motivate the team to excel.
• Champion OLIVER’s strategic vision across regions and drive growth by adding value to clients’ businesses with fresh thinking and relevant new ideas; collaborate with senior team members to expose the right expertise.
• Oversee robust reporting and analytics, including yearly reviews, data-led monthly reporting, campaign washups, and strategic QBRs; translate data into insights to drive client recommendations and growth opportunities.
• Identify growth opportunities regionally and globally, while anticipating risks and delivering proactive solutions.
• Monitor KPIs and satisfaction metrics to manage performance targets and communicate status and solutions to global stakeholders.
• Accountable for all commercials and financial health of their regions, including P&L, monthly invoicing, and out-of-scope quotations.
• Responsible for people-related and operational matters in regions, coordinating with Finance, IT, HR, and Operations to align teams toward common goals.
• Leverage AI to champion automation and innovative ways of working.

• 7+ years of relevant experience in digital and print, covering owned and bought media.
• Experience managing multiple campaigns, languages, and channels.
• Demonstrated team leadership with the ability to line-manage up to 4 reports across different countries and time zones.
• Strong passion for engaging creative across bought media, high-quality graphics, visual merchandising, and digital content across platforms.
• Strong account & project management skills with experience managing onsite and offshore teams.
• Excellent communication and relationship-building abilities; comfortable with clients and adept at adding value throughout the end-to-end creative process.
• Proven ability to drive campaign initiation, execution, and closure.
• Proficiency in financial management and forecasting.
• Keen eye for detail and commitment to innovation and new business growth.
• Ability to schedule and manage team priorities and deadlines; brand guardianship.
• Exceptional ability to build trust, influence at the executive level, and manage senior stakeholders globally.
• Passion for AI and new technologies; understanding of AI tools is helpful but the ability to learn and digest benefits is critical.

Req ID: 14729

Our values shape everything we do: Be Ambitious to succeed; Be Imaginative to push boundaries; Be Inspirational to do groundbreaking work; Be always learning and listening; Be Results-focused to exceed expectations; Be actively pro-inclusive and anti-racist across our community, clients, and creations.

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability with science-based emissions reductions targets, embedding sustainability into every department and project lifecycle.

• Director

• Full-time

• Sales and Business Development
• Advertising Services

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