Revenue Management Intern

7 months ago


Singapur, Singapore Accor Full time

Job Description

The position analyses the hotel’s results and performance in various revenue streams and revises/recommends strategies and expectations based on the statistics and market changes.

Primary Responsibilities

Manages Revenue Management Operations

Daily tasks and operations review to drive and optimize Rooms and F&B revenue Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies. With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations. Completes the daily, weekly and monthly revenue management checklist.

Involvement in Wide Job Function Actions/Relationships

To support Revenue in Rooms and Food and Beverage daily reporting and promotional campaigns Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions. Takes an active role in the development of rates, promotions, packages and other selling strategies. Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards. Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams. Supports AccorHotels Corporate programs, such as Planet 21. Ensures service standards and individual performance are aligned with Accor Values. Works closely with the Food and Beverage management team and outlet managers to analyze and monitor to ensure optimal table optimization for F&B outlets Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food and Beverage, Spa and Raffles Shop. Performs any other duties and responsibilities that may be assigned.
Qualifications

Candidate Profile

Knowledge and Experience

Competent knowledge of Microsoft Excel is required. Rooms, Food and Beverage or Spa operations knowledge / background is an asset.

Competencies

Excellent communication and organisational skills. Service oriented with an eye for details. Multicultural awareness and ability to work with people from diverse cultures. Self-motivated and energetic. Flexible. Displays initiative and creativity. Highly organised with the ability to manage multiple projects under time constraint. Strategic thinking with a proven ability to mobilise theory into action. Sense of urgency. Team Player.
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