User Experience

[What the role is]To creatively and analytically design and develop products/services with deep understanding of the visitor needs, while solving business problems in order to offer a seamless and delightful Singapore experience to visitors.You will be part of the User Experience Center of Excellence that seeks to enable STB’s One Singapore Experience...

Key Responsibilities  System and Vendor management Main liaison for issues faced by the Business Unit (BU) while using the systemCorrectly identify the source of the issue and efficiently lead the team to the correct direction to resolve issues reported Internal stakeholder management Focus on user experience management where you will constantly...

Job DescriptionThe RoleAs our Operations Manager, you will be the person who reads the statistics, analyses, identifies pain points or improvements, and brianstorm strategic solutions to improve existing products or business processes. You will work with the Product, Engineering, Analytics, Marketing and customer-facing teams to operate and meaningfully...

Job DescriptionThis role reports to the Director of Infrastructure & Operations. The Associate Director of End User Services leads the team in KPMG Singapore to provide best in class customer experience to our users. He will work with the Helpdesk Manager to deliver modern workspace services that will exceed expectations with regards to performance, defined...

About the team Ecommerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. We are looking for a User Education Writer to join our team to help improve and...

Who we’re looking for We are seeking a highly skilled and experienced individual to join our team as the Head of End User and Production Services for the Asia Pacific (APAC) region. This role will be responsible for overseeing the country IT management, and business-facing IT production operations across the region which includes: ·Service Management...

About the team The User Growth team (UG) at TikTok plays a core role in the acquisition, activation, and retention of billions of users through our globally popular products such as TikTok, Lemon8, CapCut, etc. We are building platforms, leveraging data & ML models, and providing end-to-end solutions to power the global growth of TikTok products. The...

The SAD EUS (End User Services) will work closely with the Head of EUS to manage and support the organization's IT EUS operations. Together with the Head of EUS, SAD EUS will lead and manage key IT EUS initiatives, projects, and teams and ensure that IT EUS services are delivered effectively and efficiently. The SAD EUS will also work closely with other...

ResponsibilitiesProvide technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organization (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails.Setup and deploy new desktop / laptop computers and the...

Job DescriptionRole and Responsibilities • Provide assistance, knowledge and user support in all aspects of IT .• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.• Install standard business desktop/laptop Images to an agreed standard.• Configure and install appropriate hardware/software to the user’s...

Role and Responsibilities • Provide assistance, knowledge and user support in all aspects of IT .• Technical support to Desktop, Local Area Network (LANWiFi) and all business applications.• Install standard business desktop/laptop Images to an agreed standard.• Configure and install appropriate hardware/software to the user’s desktop in a...

Responsibilities:1. Explore cooperation resources for international market user growth, expand and maintain channel and agency partnerships, including but not limited to large traffic media (Google Meta, etc.), mobile phone manufacturer channels, brand linkage, online and offline campaigns, and cross-industry cooperation, etc.2. Coordinate the growth plan of...

Roles & ResponsibilitiesResponsibilities User Access Compliance: Responsible for carrying out Clinicians’ on-boarding and off-boarding access lifecycle in a timely manner Provide end-to-end support in resolving Clinicians’ queries/issues pertaining to application access Working with internal stakeholders in coordinating Clinicians recruitment and...

The Air Traffic Management Research Institute (ATMRI), established in 2013 through a strategic partnership between NTU and the Civil Aviation Authority of Singapore (CAAS), is a premier institution dedicated to advancing the science and technology of air traffic management. ATMRI aims to enhance the efficiency, safety, and sustainability of the worldwide air...

[What the role is] We are seeking a highly motivated and talented individual to join our team as an End User Computing (EUC) and Information Technology (IT) Service Management Engineer. This role will involve assisting the Head of EUC on all IT EUC activities and facilities, to ensure users can effectively and productively use established and / or new...

[What the role is] The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both...

[What the role is]The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both...

Job DescriptionYou will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SIA Group employees. Key Responsibilities Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorisation services, single sign-on, remote access,...

Job Description Responsibilities Conduct market research to identify gaps in our digital application and products and discover trends in similar applications Create documentations to record meetings, action items, enhancements and user requirements Assist to discuss and review user requirements Assist in user testing for new enhancements,...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. So if you believe in inspiring a better future, read on. About the Role Supports the company’s ambition in achieving NPS #1 through in-depth understanding and development of customer journey maps (CJM), and identifying areas where customer...