User Experience Consultant, User Experience Center of Excellence

Key Responsibilities  System and Vendor management Main liaison for issues faced by the Business Unit (BU) while using the systemCorrectly identify the source of the issue and efficiently lead the team to the correct direction to resolve issues reported Internal stakeholder management Focus on user experience management where you will constantly...

User Experience (UX) Engineer Job Description / Requirements / Skills: Set the design requirements based on information from internal teams and user research. Identify new product improvement opportunities. Analyze how a new product satisfies business needs and user preferences. Modify and revise existing designs to meet changing customer...

Job DescriptionThe RoleAs our Operations Manager, you will be the person who reads the statistics, analyses, identifies pain points or improvements, and brianstorm strategic solutions to improve existing products or business processes. You will work with the Product, Engineering, Analytics, Marketing and customer-facing teams to operate and meaningfully...

Description du poste Position In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC Digital Excellence Center. The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exibit good verbal and writing...

Job description Business type Types of Jobs - IT, Digital et Data Job title Digital Excellence Center - Support Analyst Contract type Fixed-Term Contract Job summary Position In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC – Digital Excellence Center. The ideal...

Job DescriptionThis role reports to the Director of Infrastructure & Operations. The Associate Director of End User Services leads the team in KPMG Singapore to provide best in class customer experience to our users. He will work with the Helpdesk Manager to deliver modern workspace services that will exceed expectations with regards to performance, defined...

About the team Ecommerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. We are looking for a User Education Writer to join our team to help improve and...

Who we’re looking for We are seeking a highly skilled and experienced individual to join our team as the Head of End User and Production Services for the Asia Pacific (APAC) region. This role will be responsible for overseeing the country IT management, and business-facing IT production operations across the region which includes: ·Service Management...

About the team The User Growth team (UG) at TikTok plays a core role in the acquisition, activation, and retention of billions of users through our globally popular products such as TikTok, Lemon8, CapCut, etc. We are building platforms, leveraging data & ML models, and providing end-to-end solutions to power the global growth of TikTok products. The...

Summary The Veterans Experience Office (VEO) is focused on creating a Veteran-centered VA. This position is located in the Enterprise Business Intelligence Service under the Enterprise Contact Center Operations Division. The incumbent will assist in maintaining, monitoring, and executing administrative functions and needs at each call center. Providing...

The SAD EUS (End User Services) will work closely with the Head of EUS to manage and support the organization's IT EUS operations. Together with the Head of EUS, SAD EUS will lead and manage key IT EUS initiatives, projects, and teams and ensure that IT EUS services are delivered effectively and efficiently. The SAD EUS will also work closely with other...

Job Description Collaborate with product owners, internal stakeholders, and external partners to understand customer needs and translate them into work packages. Participate in technical development projects, specifically focusing on customer analytics in the area of assisted living and nutrition using machine learning and AI standard tools. Create...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. So if you believe in inspiring a better future, read on. About the Role Supports the company’s ambition in achieving NPS #1 through in-depth understanding and development of customer journey maps (CJM), and identifying areas where customer...

The End User Computing (EUC) team is a function of the Communications and Information Technology (CIT) division. The team provides first level support to SIT staff and students for all CIT activities and full support to all EUC activities. The incumbent will provide administrative and technical support to the Academic IT requirement which includes the...

Key Responsibilities Service Delivery and Operations: Oversee the day-to-day operations of the student services function, including but not limited to coordinating enquiries and simple resolution of admissions, enrollment, academic advising, counseling, and student activity matters.Ensure efficient and effective service delivery through the...

ResponsibilitiesProvide technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organization (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails.Setup and deploy new desktop / laptop computers and the...

Roles & ResponsibilitiesResponsibilities User Access Compliance: Responsible for carrying out Clinicians’ on-boarding and off-boarding access lifecycle in a timely manner Provide end-to-end support in resolving Clinicians’ queries/issues pertaining to application access Working with internal stakeholders in coordinating Clinicians recruitment and...

User Behavior Project Management - Operations, Shopee DepartmentOperationsLevelExperienced (Individual Contributor)LocationVietnam - Ho Chi Minh City The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team...

The Air Traffic Management Research Institute (ATMRI), established in 2013 through a strategic partnership between NTU and the Civil Aviation Authority of Singapore (CAAS), is a premier institution dedicated to advancing the science and technology of air traffic management. ATMRI aims to enhance the efficiency, safety, and sustainability of the worldwide air...

Job DescriptionRole and Responsibilities • Provide assistance, knowledge and user support in all aspects of IT .• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.• Install standard business desktop/laptop Images to an agreed standard.• Configure and install appropriate hardware/software to the user’s...