Customer Journey

Role On Boarding Journey Development Desirable Qualities Knowledge/Experience Consumer financial services industry experience and strong understanding of unsecured asset businesses. Strong experience of market leading card on-boarding journey development. Experience of leading multi-channel sales programs and building business through...

We are looking for a confident and approachable Customer Operations Associate/Specialist. This role will suit someone who enjoys with the logistics aspect of an order, from preparing the order electronically to be issued to the Logistics team, to physically ship the goods and who likes to exceed customer expectations. The Details...The Customer Operations...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

About CleverTap:CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span...

Asst Manager, Value & Retention This role encompasses to drive the overall strategy for targeted campaigns across retention, upsell and cross-sell segments including defining the Value-Added Services (VAS) upsell roadmap for existing and new products, working closely with Marketing functions and Campaign Operations team to automate the campaigns...

IMDA’s vision is to build a dynamic digital economy, and a cohesive digital society, driven by an exceptional Infocomm and Media ecosystem. In line with Singapore’s social compact, IMDA seeks to help every citizen (from the young to the old) thrive in the digital age, and feel that he or she can engage in activities online in a safe, inclusive and...

The position exists in order to represent the business in assisting, responding and resolving customer issues via the service journey (self service and chatbot) with the objective of ensuring a positive customer experience and satisfaction by providing a quality level of service consistent with accurate information and in a timely manner within the limits...

FVP/VP, Customer Experience & Strategic Projects, GCD Posting Date: 13-May-2023 Location: PBC Area Main (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

Tätigkeitsbereich:Marketing / Vertrieb / KommunikationFachabteilung:Customer Excitement / Online-to-Offline (O2O)Gesellschaft:Mercedes-Benz Singapore Pte. Ltd.Standort:Mercedes-Benz Singapore Pte. Ltd., SingapurStartdatum:..4Veröffentlichungsdatum:..4Stellennummer:MERVAArbeitszeit:Vollzeit Join usAufgaben JOB SCOPE This position is for a highly-charged...

At The Learning Lab, we strive to provide the best-in-class customer experience to parents and students. In line with the organization’s ethos, we invite individuals who share our service commitment and passion for the education industry to join us. Job responsibilities Acquire a strong working knowledge of the organisation’s programmes,...

Job Description:  We are looking to build apassionate team of people who knows what it takes to deliver thebest service to our customers. Auto & General is a peoplefocused company, set out to be an insurer like no other. If you fitthe bill, we want you on this exciting journey!You will be responsible:  For allcustomers enquiries, sales, post-sale customer...

VP, Business Unit Specialist (Single Customer View), Group Retail Posting Date: 23-May-2023 Location: Raffles Place, Singapore, SG Company: United Overseas Bank Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

We are seeking a highly motivated and detail-oriented Customer Service Executive to join our client's team. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to our clients in the logistics industry.Key Responsibilities: Handle inquiries and resolve complaints from customers via phone, email, and...

We look for the risk-takers , the collaborators , the inspired and the inspirational . We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk. The conversation starts here. If this role matches...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

Reporting Line: Customer Success Manager / Marketing Team Role Overview:This hybrid role involves ensuring customer satisfaction and retention while actively generating leads to support business growth. The Incumbent Is expected to embrace the Porcelain values and philosophy when communicating to all external and internal parties. Responsibilities &...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

Role Portfolio Management Desirable Qualities Knowledge/Experience Consumer financial services industry experience and strong understanding of unsecured asset businesses. Strong experience in managing cross-functional projects to develop and deliver best in class digital customer journeys. Retail banking experience, familiarity with large...

Senior VP, Lead Business Unit Specialist (Single Customer View & Leads Management), Group Retail Posting Date: 23-May-2023 Location: Raffles Place, Singapore, SG Company: United Overseas Bank Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...