Customer Sales Executive
Found in: Talent SG C2 - 2 weeks ago
Job Description:
We are looking to build apassionate team of people who knows what it takes to deliver thebest service to our customers. Auto & General is a peoplefocused company, set out to be an insurer like no other. If you fitthe bill, we want you on this exciting journey
You will be responsible:
- For allcustomers enquiries, sales, post-sale customer service and on-goingcustomer relationship management.
- To deliverexcellent level of customer service to maximize sales, customersatisfaction and retention
- To developrelationships with customers to maximize sales potential and ensuretotal customers satisfaction
Your day to dayactivities
- Ensure daily and monthly KPIs are met andexceeded
- Be the key contact point to allcustomers. Deliver fantastic service and sell to new and existingcustomers using Telephone as the main medium of contact, apart fromemail and live chats
- Manage all incomingcalls for pre-sales enquiries, sales, post-sale customer serviceenquiries and requests
- Perform outboundfollow up calls to customer to deepen relationship, cross-sell,upsells our products and services
JobRequirements
- GeneralInsurance certification would be an advantage. If you do notpossess the certification, you must be prepared to take therequired insurance tests to be a certified insuranceprofessional.
- Customer service and salesexperience would be ideal.
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Found in: Talent SG C2 - 1 week ago
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