Customer Sales Executive

7 months ago


Singapur, Singapore Budget Direct Insurance Full time

Job Description: 

We are looking to build apassionate team of people who knows what it takes to deliver thebest service to our customers. Auto & General is a peoplefocused company, set out to be an insurer like no other. If you fitthe bill, we want you on this exciting journey


You will be responsible: 

  • For allcustomers enquiries, sales, post-sale customer service and on-goingcustomer relationship management.
  • To deliverexcellent level of customer service to maximize sales, customersatisfaction and retention
  •  To developrelationships with customers to maximize sales potential and ensuretotal customers satisfaction


Your day to dayactivities

  •  Ensure daily and monthly KPIs are met andexceeded
  • Be the key contact point to allcustomers. Deliver fantastic service and sell to new and existingcustomers using Telephone as the main medium of contact, apart fromemail and live chats
  •  Manage all incomingcalls for pre-sales enquiries, sales, post-sale customer serviceenquiries and requests
  •  Perform outboundfollow up calls to customer to deepen relationship, cross-sell,upsells our products and services


JobRequirements

  • GeneralInsurance certification would be an advantage. If you do notpossess the certification, you must be prepared to take therequired insurance tests to be a certified insuranceprofessional.
  • Customer service and salesexperience would be ideal.

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