Lead, User Insights

Job Description Platform Performance & Insights (Senior Specialist) About The Team The Platform Performance and Insights team is responsible for generating actionable insights from user-behavior & app/digital interaction data across all digital/omni channel touchpoints to support FairPrice Omnichannel CoE and enabling data-driven business...

Job DescriptionThe RoleAs our Operations Manager, you will be the person who reads the statistics, analyses, identifies pain points or improvements, and brianstorm strategic solutions to improve existing products or business processes. You will work with the Product, Engineering, Analytics, Marketing and customer-facing teams to operate and meaningfully...

About the team E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Responsibilities- Collaborate closely with the TTS global SNL (Seller and...

[What the role is]To creatively and analytically design and develop products/services with deep understanding of the visitor needs, while solving business problems in order to offer a seamless and delightful Singapore experience to visitors.You will be part of the User Experience Center of Excellence that seeks to enable STB’s One Singapore Experience...

Job DescriptionThis role reports to the Director of Infrastructure & Operations. The Associate Director of End User Services leads the team in KPMG Singapore to provide best in class customer experience to our users. He will work with the Helpdesk Manager to deliver modern workspace services that will exceed expectations with regards to performance, defined...

About the team The User Growth team (UG) at TikTok plays a core role in the acquisition, activation, and retention of billions of users through our globally popular products such as TikTok, Lemon8, CapCut, etc. We are building platforms, leveraging data & ML models, and providing end-to-end solutions to power the global growth of TikTok products. The...

The Corporate Communications Office (CCO) manages the University’s strategic communications to consistently portray NTU as a global university founded on science and technology, with strengths in business, humanities, education and medicine. CCO produces and publishes content across digital channels spanning social media, NTU’s corporate website (in...

Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to Know the Team As...

Business Insights and Strategy Analyst Viu is a leading pan-regional over-the-top (OTT) video streaming service operated by PCCW Media Group. It is available in 16 markets across Asia, the Middle East and South Africa. The business insights and strategy analyst will play a key role in supporting the decision making process of the management team...

About the team Ecommerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. We are looking for a User Education Writer to join our team to help improve and...

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Lenovo, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines...

FVP/VP, Data Analytics for Strategic Insights, Group Finance Posting Date: 23-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...

Job Description NIQ GFK CMI’s Customer Success Team team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy. Customer Success is NIQ GFK’s key department which is instrumental for the company’s success. Role purpose So where do you fit here? A...

The Role As the CRM Lead & Campaign Manager, you will play a pivotal role in driving our CRM strategy, leveraging Microsoft Dynamics 365, and orchestrating targeted campaigns to enhance customer engagement and retention. This role demands strategic prowess, analytical acumen, and adept campaign management skills. Key Responsibilities: CRM Champion...

Key Responsibilities  System and Vendor management Main liaison for issues faced by the Business Unit (BU) while using the systemCorrectly identify the source of the issue and efficiently lead the team to the correct direction to resolve issues reported Internal stakeholder management Focus on user experience management where you will constantly...

Fraud Investigation Team Lead - Operations, Shopee DepartmentOperationsLevelExperienced (Individual Contributor)LocationVietnam - Ho Chi Minh City The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses...

User Experience (UX) Engineer Job Description / Requirements / Skills: Set the design requirements based on information from internal teams and user research. Identify new product improvement opportunities. Analyze how a new product satisfies business needs and user preferences. Modify and revise existing designs to meet changing customer...

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that...

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that...

We are looking for a highly motivated Research & Insights Intern to join our Strategy team at Edelman. This position will support our Strategy and other business teams on various projects which require industry/market research, audience insights, competitive analysis, and strategic planning. The successful candidate should have a strong desire to learn and...