Manager, Consumer

Found in: Talent SG C2 - 1 week ago


Singapur, Singapore NielsenIQ Full time

Job Description

NIQ GFK CMI’s Customer Success Team team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

Role purpose

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients' teams, including marketing, sales, category, and many more.

You will be expected to understand our clients' needs and then create and present solutions that help achieve their strategic and tactical goals.

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.

You will be leading a team of research analysts and be responsible for their development and coaching.

In your role, you would:

Lead a team of analysts to deliver consistent and high-quality actionable insight Build and maintain strong relationships with senior client stakeholders Coach, develop, and inspire the team to develop careers and drive innovative approaches to client briefs Manage internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NIQ-GFK CMI can offer. Proactively share and exchange best practices and industry knowledge across NIQ-GFK internal teams Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research. Entrusted to deliver flawless research and analytics to our clients.  Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue  Have a strong working knowledge of the client's business priorities and the role we can play in supporting these goals Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their businesses. 

About you

You are a high-performing individual thriving in ensuring high client-centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships. Awareness of the market landscape, our CMI products, and our processes are at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meeting goals and growth.

Qualifications

We are looking for people with:

Graduate or Post Graduate with at least 5+ years of experience in data analytics and delivery Ideally a first experience in a related industry but not essential Customer Centric mindset Awareness of the data analytics industry, business model, products, services, and solutions like Brand Health, Segmentation, Usage & Attitude, Customer Experience & Shopper solutions, etc. Awareness of market trends and its interdependencies impacting customers Each market to expand and adapt according to the market, account, technical needs, language, knowledge of specific systems, etc. Excellent time management and prioritization skills with a proven track record of delivering projects on time  Problem-solving and solutions-orientated  Engaging presenter  Good at building relationships, internally and with clients  Strong verbal and written communication skills  Experience working in an analytical environment  Coaching or managerial experience A positive and creative approach to problem-solving Excellent presentation skills Capable of leveraging tools such as Microsoft Excel and PowerPoint

Additional Information

Hybrid-based role, the candidate must be physically located within Singapore and must also be a resident of the country/region.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.


  • [TRAPAC] Consumer Engagement Manager

    Found in: Talent SG C2 - 3 weeks ago


    Singapur, Singapore L'Oréal Full time

    As the Consumer Engagement lead for Travel Retail APAC, you will play a pivotal role in contributing to the driving of TR brands’ recruitment, consulting on media (owned media, retail media and CRM media) strategies for O+O integration and developing partnerships to enhance the brands’ presence with driving conversion as a key objective across both...

  • Consumer Branch Manager

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore OCBC Bank Full time

    Consumer Branch Manager (Petaling Jaya)-(230002F5) Description To effectively and efficiently manage the consumer sales team resources, for both Branch Banking, and Premier Banking Segments, to achieve the targets / standards for sales, high-level, consistent service quality and risk management. Build business partners and reciprocal business...

  • Consumer Branch Manager

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore OCBC Bank Full time

    Consumer Branch Manager (Alor Setar)-(2400006N) Description To effectively and efficiently manage the consumer sales team resources, for both Branch Banking, and Premier Banking Segments, to achieve the targets / standards for sales, high-level, consistent service quality and risk management. Build business partners and reciprocal business...

  • Consumer Branch Manager

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore OCBC Bank Full time

    Consumer Branch Manager (Teluk Intan)-(2400007T) Description To effectively and efficiently manage the consumer sales team resources, for both Branch Banking, and Premier Banking Segments, to achieve the targets / standards for sales, high-level, consistent service quality and risk management. Build business partners and reciprocal business...

  • Assistant Manager/Manager

    Found in: Talent SG C2 - 4 days ago


    Singapur, Singapore GovTech Singapore Full time

    The candidate will assist to review and implement various regulatory frameworks to support IMDA’s vision of a vibrant, world class info-communications sector that drives the economy, bonds communities and powers a Smart Nation. Responsibilities: Quality of Service Formulate, review, implement and enforce the quality of service policy and regulatory...

  • APAC Head of Consumer Technology

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore CHUBB Full time

    The APAC Head of Consumer Technology will work closely with the APAC Head of Consumer Business to define a technology strategy and related execution plans to support multiple cross-geography and cross-business line transformation programs. They will lead a team of Program Managers and Technology Leads in the APAC Regional Office and the APAC off-shore...

  • Global Industry Analyst, Consumer, APAC

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore 10500 WMC Wellington Management Company LLP Full time

    About the Role Role We are currently seeking to recruit an experienced Consumer Analyst to join our Global Industry Research (GIR) group. This individual will be a key member of Wellington’s Consumer team, and will conduct research and make recommendations on stocks in the pan-Asia consumer ecosystem, leading research insights across this...

  • Sales Manager

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Talent Trader Group Full time

    Responsibilities: Develop and execute channel sales strategies to achieve revenue targets in the consumer electronics industry. Manage and grow the company's regional channel partners and distribution network. Build and maintain strong relationships with key channel partners, including distributors, resellers, and retailers. Collaborate with internal teams...

  • Sales Manager

    Found in: Talent SG 2 C2 - 1 week ago


    Singapur, Singapore ACCEO PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Achieve sales goals based on the business strategy. Attend to customers to address any sales-related questions. Develop and execute sales and marketing plans. Manage meetings, training sessions, and conduct clients visits with distributors. Evaluate and approach prospective customers, projects, or markets to...

  • Manager, Global Merchandise Sourcing

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Consumer Products Games & Publishing Full time

    Job Summary: Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our...

  • Product Manager – Regional level

    Found in: Talent SG 2 C2 - 1 week ago


    Singapur, Singapore ACCEO PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Develop and implement product strategies for commercial products in the assigned region. Drive product development initiatives, working closely with R&D and marketing teams. Conduct market research and analysis to identify market needs and opportunities. Create and execute product launch plans, including pricing,...

  • Senior Manager, Global Merchandise Sourcing

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Consumer Products Games & Publishing Full time

    Job Summary: Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our...

  • Marketing Intern

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Coty Full time

    THE ROLE Division: Asia, Consumer Beauty Job Title: Regional Marketing Intern About the Role Through this role, you’ll be able to gain an understanding of: Beauty market dynamics across the Asia Pacific region Brand management and ownership Marketing strategies and how it applies across markets KEY RESPONSIBILITIES In this role you will...


  • Singapur, Singapore A*STAR Full time

    The Consumer, Retail & Hospitality (CRH) Industry Cluster at A*STAR's Innovation & Enterprise Group (I&E) is looking for problem solvers, innovators and self-starters to build a robust portfolio of commercially impactful innovation-based solutions for the consumer, retail and tourism sectors.We collaborate closely with industry and ecosystem partners to...

  • APAC Solution Owner

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Diageo Full time

    Description : About this role The Solution Owner – Regional Digital Ecosystem is a Digital Subject Matter Expert (SME) in emerging digital and ecommerce technologies and plays an integral part in understanding the Region’s marketing plans, leveraging Diageo’s global technology stack to create the regional roadmap, and overseeing the compliant...

  • Marketing Intern

    Found in: Talent SG C2 - 3 weeks ago


    Singapur, Singapore coty Full time

    Coty is a world leader in beauty and home to an illustrious roster of cosmetic, skincare and fragrance brands. And our company has a mission: to challenge the definition of beauty, to encourage authenticity and celebrate diversity. Because to us at Coty, beauty isn’t about conforming to somebody else’s ideal. It’s about inclusion and liberating...

  • Assistant Art Manager, APAC Publishing Creative

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Consumer Products Games & Publishing Full time

    Résumé du poste: Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of...

  • Executive Assistant

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Consumer Products Games & Publishing Full time

    Résumé du poste: Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of...

  • Executive Assistant

    Found in: Talent SG C2 - 4 days ago


    Singapur, Singapore Consumer Products Games & Publishing Full time

    Job Summary: Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our...

  • Regional Sales Director Consumer Retail Fashion

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore BDP International Full time

    Job Description CHARTER: Successful candidate will utilize their proven track record in International Logistics and Supply Chain Management to identify, qualify and sell into new accounts whilst establishing and maintaining profitable business relationships with existing customers through both cross and up-selling activities. The target audience...