We have other current jobs related to this field that you can find below

  • Customer Service Executive

    4 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionResponsibilities: ● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of...

  • Customer Service Executive

    2 weeks ago

    Singapur, Singapore Singtel Full time

    At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

  • Customer Service Executive

    1 month ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionMon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role handles frontline operation role at the workshopResponsibilities• Managing all frontline operation in an efficient manner.• To meet Customer requirements and Principal standard.• To achieve KPIs target set for all Upselling Programs•...

  • Senior / Executive, Customer Service

    2 months ago

    Singapur, Singapore UTAC group Full time

    Senior / Executive, Customer Service 5 Serangoon North Ave 5, Singapore 554916 Req #403 Wednesday, July 17, 2024 Please join us! Responsibilities: Provide Incoming Dies visibility to the Factory for planning and execution Analyze customer forecast numbers and work with Customer to pull in dies to fulfill Forecast / AOP/Customer Shipment...

  • Customer Service Executive

    1 month ago

    Singapur, Singapore AMNET TECHNOLOGY PTE LTD Full time

    Roles & ResponsibilitiesJob Responsibilities To provide efficient and effective sales administration process flow and coordination to ensure highest customer satisfaction. To support Account Managers in preparing Sale Quotations to customers’ enquiries with an eye of detail and close follow up. To response to customers’ request on quotations and...

  • Customer Service Executive

    1 month ago

    Singapur, Singapore TALENT TRADER GROUP PTE. LTD. Full time

    Roles & Responsibilities Address customer inquiries/complaints via phone/email/fax and ensure appropriate actions are taken and followed through. Create and issue quotations/charges for customers, as part of Job Order Processing (JOP). Coordinate with subcontractors, customers, and relevant authorities/parties to ensure services are completed within the...

  • Customer Service Executive

    4 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Responsibilities: ● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of camera footage...

  • Customer Service Executive

    1 month ago

    Singapur, Singapore REGENT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesPurpose of PositionProvide a pro-active and comprehensive service to the customer in all aspects of export and ocean freight forwarding servicesKey Tasks Registration of shipments into the forwarding system on time and accurately Update all systems - internal/ external with shipment data Creation of Ocean Freight forwarding...

  • Customer Service Executive

    2 months ago

    Singapur, Singapore Singtel Full time

    At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

  • Customer Service Officer

    3 weeks ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Mon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting...

  • Customer Service Officer

    3 weeks ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionMon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints,...

  • Call-Centre Customer Service Executive

    1 month ago

    Singapur, Singapore MVCI ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesMARRIOTT VACATION CLUB ASIA PACIFIC (MVCI)We are the world's largest pure-play timeshare company and develop well-known timeshare brands including Marriott Vacation Club, Sheraton Vacation Club and Westin Vacation Club. We offer a range of opportunities for talented individuals to encourage our clients to experience the joy of taking...

  • Director - Customer Service

    2 weeks ago

    Singapur, Singapore UTAC group Full time

    Director - Customer Service 5 Serangoon North Ave 5, Singapore 554916 Req #436 Monday, August 19, 2024 Please join us! Responsibilities: Customer Service Delivery Execute UTAC Customer Support Strategy within site and Corporate driven initiatives Develop strategic customer service solutions to foster customer loyalty and drive revenue growth...

  • Customer Service Executive

    1 month ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Mon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role handles frontline operation role at the workshopResponsibilities• Managing all frontline operation in an efficient manner.• To meet Customer requirements and Principal standard.• To achieve KPIs target set for all Upselling Programs• Liaise with the...

  • Customer Service Engineer/ Executive

    1 month ago

    Singapur, Singapore MINERVA WORKS PRIVATE LIMITED Full time

    Roles & Responsibilities· Attend to incoming enquires and prepare quotation· Assist Customer Service Manager in carrying out sales and marketing activities· Establish close relationship and rapport with decision makers· Develop strategies and plans to generate sale orders and new account· Compile and document customer’s requirements and draft Contract...

  • Customer Service Officer

    3 months ago

    Singapur, Singapore RichLand Logistics Full time

    ScopeTo execute daily operations in accordance to the processes and procedures establishedTo report any service related issues, escalations or failures to the supervisorTo liaise and follow up with customers on the delivery statusTo perform proper follow up procedures on all expedited shipmentsTo perform all reporting in a timely and appropriate mannerTo...

  • Customer Service officer

    3 months ago

    Singapur, Singapore Snaphunt Full time

    The OfferWork alongside & learn from best in class talentJoin a market leader within TelecommunicationsOpportunity within a company with a solid track record of performanceThe JobAbout the DepartmentThe Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk...

  • Airfreight Customer Service Manager

    7 days ago

    Singapur, Singapore Hatch Asia Full time

    "Unifying Purpose, Shaping Careers" - We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future. Our Client, a global logistics and supply chain management company that provides comprehensive solutions...

  • Executive, Customer Support

    2 months ago

    Singapur, Singapore ST Engineering Full time

    Title: Executive, Customer Support Job ID: Location: Aero - Airport Road, SG Description: Work Location: Seletar 1 or 2 years fixed term contract (convertible/renewable) Work Hour: 2-3 day duty, 2 day rest. 8AM-8PM / 7:30AM-7:30PM Summary: The job requires the executive to handle service requests from airlines and customers via incoming...

  • Customer Service officer

    3 months ago

    Singapur, Singapore ITCAN Pte Ltd Full time

    ITCAN PTE LTD, headquartered in Singapore, offers a full spectrum of integrated information technology (IT) software solutions and services. Empowered to deliver Enterprise Client-Server or Multi-tier and Web-based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. Renowned in Asia-Pacific, ITCAN is...

Customer Service Executive

3 months ago

Singapur, Singapore Royal Ocean Marine Full time


We are seeking a highly motivated and detail-oriented Customer Service Executive to join our client's team. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to our clients in the logistics industry.


Key Responsibilities:

  • Handle inquiries and resolve complaints from customers via phone, email, and in-person
  • Manage all aspects of the customer journey, from order placement to delivery and beyond
  • Coordinate with internal teams to ensure timely and accurate order fulfillment
  • Maintain accurate records of customer interactions and transactions
  • Provide product and service information to customers
  • Assist with billing and invoicing processes
  • Handle and resolve any issues or disputes with customers
  • Identify opportunities for process improvements and contribute to team initiatives

Requirements


Requirements:

  • Prior experience in a customer service role, preferably in the logistics /third-party logistics (3PL) / freight forwarding industry
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Attention to detail and ability to multitask
  • Proficient in MS Office
  • Knowledge of logistics processes and terminology
  • Ability to work independently and as part of a team
  • Customer-oriented mindset with a focus on providing exceptional service

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Benefits

Chan Chee Meng

EA 07C3069

R1110620