Current jobs related to Call-Centre Customer Service Executive - Singapur - MVCI ASIA PACIFIC PTE. LTD.

  • Senior Customer Service

    2 weeks ago

    Singapur, Singapore People Profilers Full time

    Responsibilities: Assist Customer Service Manager in managing and driving the outsourced call centre in delivering high quality service to customers. Take ownership of monitoring and managing the call centres performance, ensuring that Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are consistently met. Validate and provide insights...

  • Customer Service Officer

    1 month ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Mon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting...

  • Customer Service Officer

    1 month ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionMon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints,...

  • Senior Officer, Customer Service, Contact Centre

    3 months ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Customer Service, Contact Centre Posting Date: 01-Jun-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

  • Senior Officer, Customer Service, Contact Centre

    3 months ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Customer Service, Contact Centre Posting Date: 09-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

  • Customer Service Manager

    1 day ago

    Singapur, Singapore People Profilers Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at People Profilers. As a key member of our customer service function, you will be responsible for leading the delivery of high-quality service to our customers.Key ResponsibilitiesService Delivery: Collaborate with the Customer Service Manager to develop and...

  • Customer Service Representative

    16 hours ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionFlintex Consulting Pte Ltd is seeking a highly skilled and customer-focused Customer Service Officer to join our team.Key Responsibilities:Provide exceptional customer service by promptly and professionally attending to customer needs, ensuring a smooth and efficient experience.Coordinate front-line operations, including appointment booking...

  • Customer Service Representative

    3 days ago

    Singapur, Singapore OCBC Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Executive. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesCustomer...

  • Executive, Customer Support

    2 months ago

    Singapur, Singapore ST Engineering Full time

    Title: Executive, Customer Support Job ID: Location: Aero - Airport Road, SG Description: Work Location: Seletar 1 or 2 years fixed term contract (convertible/renewable) Work Hour: 2-3 day duty, 2 day rest. 8AM-8PM / 7:30AM-7:30PM Summary: The job requires the executive to handle service requests from airlines and customers via incoming...

  • Customer Service officer

    3 months ago

    Singapur, Singapore Snaphunt Full time

    The OfferWork alongside & learn from best in class talentJoin a market leader within TelecommunicationsOpportunity within a company with a solid track record of performanceThe JobAbout the DepartmentThe Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk...

  • Customer Service officer

    3 months ago

    Singapur, Singapore ITCAN Pte Ltd Full time

    ITCAN PTE LTD, headquartered in Singapore, offers a full spectrum of integrated information technology (IT) software solutions and services. Empowered to deliver Enterprise Client-Server or Multi-tier and Web-based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. Renowned in Asia-Pacific, ITCAN is...

  • Call Centre Agent

    3 months ago

    Singapur, Singapore Daikin Airconditioning Full time

    Job Benefit Insurance Allowances Incentive bonus Training & Development Salary review Annual Leave Job Description Handling incoming calls on Service hotline Act as front-liners giving excellent customer service at all times Attend to customer queries and schedule appointments with service teams Provide solutions and...

  • Customer Service Executive

    5 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionResponsibilities: ● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of...

  • Customer Service Executive

    3 months ago

    Singapur, Singapore International SOS Full time

    Key responsibilities Responsibilities: Manage cases in line with the key directive of Assist First, Verify Later Demonstrate a “can do” and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided Demonstrate an understanding of all key clients’ Operations and...

  • Customer Service Officer

    3 months ago

    Singapur, Singapore DBS Bank Full time

    Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...

  • Customer Service Representative

    3 days ago

    Singapur, Singapore International SOS Full time

    About the RoleInternational SOS is seeking a highly skilled and experienced Customer Service Executive to join our team. As a key member of our Assistance Center, you will be responsible for delivering exceptional service to our clients and members.Key ResponsibilitiesManage cases in line with the key directive of Assist First, Verify Later, ensuring timely...

  • Guest Relations Officer

    3 months ago

    Singapur, Singapore Marriott International Full time

    JOB SUMMARY Assist Managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Ensuring all GRAs are well trained and to be readily groomed for the next position. JOB DUTIES AND RESPONSIBILITIES Ensure all Standard...

  • Senior Officer, Customer Service, Contact Center

    3 months ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Customer Service, Contact Center Posting Date: 23-May-2023 Location: Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate...

  • Customer Service Executive

    2 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionMon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role handles frontline operation role at the workshopResponsibilities• Managing all frontline operation in an efficient manner.• To meet Customer requirements and Principal standard.• To achieve KPIs target set for all Upselling Programs•...

  • Customer Service Executive

    5 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Responsibilities: ● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of camera footage...

Call-Centre Customer Service Executive

1 month ago

Singapur, Singapore MVCI ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

MARRIOTT VACATION CLUB ASIA PACIFIC (MVCI)


We are the world's largest pure-play timeshare company and develop well-known timeshare brands including Marriott Vacation Club, Sheraton Vacation Club and Westin Vacation Club. We offer a range of opportunities for talented individuals to encourage our clients to experience the joy of taking holidays the Marriott way

We invite you to discover the career of a lifetime. We are seeking qualified individuals to join our team in either Singapore or Bangkok.

By joining our team, an attractive package awaits you:

  • Monthly salary of SGD3,000 to SGD 3,600
  • Opportunity to earn additional monthly bonuses
  • 5-day work week
  • Supportive and fun working environment

CUSTOMER SERVICE EXECUTIVE (ENGLISH & KOREAN SPEAKING)


The Customer Service Executive will be responsible for servicing inbound member calls from our exclusive Marriott Vacations Club Member base. This position will complete reservations and encourage member retention through value-added delivery.


Job Responsibilities:

  • Handle in-bound calls within corporate service levels
  • Assist customers in vacation planning and worldwide hotels reservations
  • Answering customer enquiries and resolving customer care issues
  • Optimize booking opportunities and promoting member retention and loyalty
  • Answer emails with accuracy, clarity and simplicity in a customer friendly manner
  • Works cross functionally with other departments to ensure business needs are addressed and member satisfaction achieved

Job Requirements:

  • Candidate must possess at least a Diploma or higher.
  • 1 year of working experience in the related field is preferred
  • Customer service oriented
  • Good Communication Skills
  • Excellent telephone etiquette, good written and verbal communication skills
  • Experience with travel related reservation system will be an advantage
  • Ability to multi-task and work independently with minimal supervision
  • Required language(s): This role is expected to communicate to English or Korean speaking guests. Knowledge of English/Korean dialect is essential

If you believe you are the one we are seeking, apply here and attach your resume giving full details of qualifications, experience as well as current and expected salary.


We regret that only short-listed candidates will be notified.


Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.


Tell employers what skills you have

Ability to Multitask
Customer Service Oriented
Dependable Team Player
Committed to Customer Satisfaction
Interpersonal Skills
Critical Thinking
Hospitality Industry
Customer Care
Positive Team Player
Good Communication Skills
Korean Language
Customer Service