Senior / Executive, Customer Service

Job DescriptionResponsibilities: ● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of...

Responsibilities: Assist Customer Service Manager in managing and driving the outsourced call centre in delivering high quality service to customers. Take ownership of monitoring and managing the call centres performance, ensuring that Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are consistently met. Validate and provide insights...

Senior Executive, Quality Service Job Description: This position reports to Head, Quality Service. We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

Job DescriptionMon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role handles frontline operation role at the workshopResponsibilities• Managing all frontline operation in an efficient manner.• To meet Customer requirements and Principal standard.• To achieve KPIs target set for all Upselling Programs•...

Roles & ResponsibilitiesJob Responsibilities To provide efficient and effective sales administration process flow and coordination to ensure highest customer satisfaction. To support Account Managers in preparing Sale Quotations to customers’ enquiries with an eye of detail and close follow up. To response to customers’ request on quotations and...

Ready to bring passion into your career? A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than countries, we are now...

About Symrise AG Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food. Its sales of € 4.6 billion in the 2022 fiscal year make Symrise a leading global...

About Symrise AG Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food. Its sales of € 4.6 billion in the 2023 fiscal year make Symrise a leading global...

Senior Customer Service Representative Responsibility • Order management: order entry, provide order acknowledgements to customers/affiliates • Set up customer info records for order entry; listing, customer material no & description, price, etc • Co-ordinate the creation or extension of new sold/bill for us in plants • Raise SAP Notifications...

Title: Senior Executive, Customer Support Job ID: Location: Aero - Airport Road, SG Description: Summary: The job requires the executive to have good interpersonal and organizational skills, to lead and train team members, to continually seek improvement in delivering an overall good customer experience in the aviation industry. Executive...

Responsibilities Job Purpose The Customer Service Executive is responsible for delivery of quality service to customers for handover of properties and defects management; and continuous collation of customers’ feedback for sharing with key stakeholders for improvements to our products and service. Responsibilities Work with stakeholders to...

Roles & Responsibilities Address customer inquiries/complaints via phone/email/fax and ensure appropriate actions are taken and followed through. Create and issue quotations/charges for customers, as part of Job Order Processing (JOP). Coordinate with subcontractors, customers, and relevant authorities/parties to ensure services are completed within the...

Ready to bring passion into your career? A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than countries, we are now...

The Office of Information, Knowledge and Library Services provides seamless access to information, knowledge and library services to support the learning, teaching and research needs of the NTU community. The User Services & Spaces (USS) team’s role is to maintain smooth operations of all libraries on campus and to drive transformation projects in its...

Senior Officer, Customer Service, Contact Centre Posting Date: 01-Jun-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Senior Officer, Customer Service, Contact Centre Posting Date: 09-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Senior Officer, Customer Service, Contact Center Posting Date: 23-May-2023 Location: Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate...

Responsibilities: ● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of camera footage...

Roles & ResponsibilitiesPurpose of PositionProvide a pro-active and comprehensive service to the customer in all aspects of export and ocean freight forwarding servicesKey Tasks Registration of shipments into the forwarding system on time and accurately Update all systems - internal/ external with shipment data Creation of Ocean Freight forwarding...