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Customer Service Engineer/ Executive
1 month ago
· Attend to incoming enquires and prepare quotation
· Assist Customer Service Manager in carrying out sales and marketing activities
· Establish close relationship and rapport with decision makers
· Develop strategies and plans to generate sale orders and new account
· Compile and document customer’s requirements and draft Contract Agreement as and when required
· Liaise with Customer Service Manager to review and discuss the proposed contractual requirements
· Liaise with Logistic Coordinator to arrange for off-site delivery activities
· Verify and register customer’s complaint if any
· Preparation of sales contract agreement and/or quotation
· Any other duties and responsibilities assigned by the Company from time to time
Working Day : Monday to Friday (9am to 6pm)
Tell employers what skills you have
Management Skills
Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Knowledge Management
Administration
Adaptability
Good Communication Skills
Networking
Pressure
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Manufacturing
Electronics
People Management
Customer Service Experience