Airfreight Customer Service Manager

About the RoleThe Airfreight Customer Service Manager is a key position at Hatch Asia, responsible for leading and overseeing the Airfreight customer service department. This role plays a crucial part in driving the company's goals for service and operational excellence in the logistics and supply chain management industry.Key ResponsibilitiesOversee the...

Industry: Freight Forwarding Conducive Working Environment Location: East Responsibilities: Ensure Import / Export operations runs smoothly, and SOP compliant. Manage and co-ordinate the entire shipment process for customers. Implement and establish new processes for export / import operations. Review export / import operational procedures for...

Industry: Logistics Conducive Working Environment Location: East Responsibilities: Responsible for daily Export customer service operations. Work closely with other Airfreight department to streamline processes and reduce wastage. Responsible for new business implementation. Understand customer requirements and take lead for business implementation....

Industry: Logistics MNC Environment Location: East Responsibilities: Invoices customer based on tariff in Account Profile Generate invoices for posting to customers Generate monthly summary reports for customers Interact with internal and external customers on rates amd charges disputes. Attend to...

About the roleThe incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.What you will be doing Handle customer’s enquiries promptly Ensure compliance with customers’ Standard Operating Procedures Liaise with overseas agents on various...

Industry: Logistics Conducive Working Environment Location: East Responsibilities: Handle all export queries Liaise with shipper for collection arrangement and other export matters Liaise with sales and destination office for air approval and rates establishment Liaise with finance team, for shipment with COD payment or customer accounts that...

The Position:– Flexgigzz is looking for a Customer Service Manager to manage the Flexer (Freelancer) department. He/she will be In- charge of overall Flexer welfare related issue.– Developed and implemented corporate-wide policies and procedures for managing all elements of welfare plans.– The Customer Service Manager is professionals who respond to...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at People Profilers. As a key member of our customer service function, you will be responsible for leading the delivery of high-quality service to our customers.Key ResponsibilitiesService Delivery: Collaborate with the Customer Service Manager to develop and...

Job SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Applied Materials. As a key member of our organization, you will be responsible for leading our customer service efforts and ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesDevelop and implement customer service strategies...

Location: Singapore Subsidiary: Röhlig Singapore Pte Ltd Country: Singapore Start: ASAP Responsibilities Performance of daily Customer service responsibilities, Managing the daily transactions for own portfolio of Customers ( Handling a minimum of 100 orders per month. Portfolio to included 2 of the TOP 20 branch accounts) Act as the overriding...

Job Description Summary/Objective To provide effective support to the Company's key accounts. Continuously strive to improve service excellence by pro-actively developing relationships and delivering a professional service. Essential Functions/Responsibilities -Develop relationships, along with having a pro-active approach with customers &...

Job DescriptionThe candidate will be expected to perform the following roles and responsibilities: Formulate strategy to maximise network revenue through dynamic space management. Assist to oversee revenue management team to ensure smooth day-to-day operations. Determine, supervise and review processes to monitor and measure space wastage. Monitor...

About the RoleSingapore Airlines is seeking a highly skilled and experienced professional to join our Customer Affairs department in the Customer Services & Operations Division.Key ResponsibilitiesDevelop and maintain strong relationships with our valued customers to ensure their needs are met and exceeded.Act as a liaison between customers and various...

About the RoleThe International Air Transport Association is seeking a highly skilled and experienced Customer Service Operations Manager to join our team. As a key member of our Customer Services department, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssist operational management in...

About the RoleAs a Senior Customer Service Manager at United Overseas Bank, you will be responsible for leading a team of customer service representatives in providing exceptional service to our customers.Key ResponsibilitiesResolve complex customer complaints and issues in a timely and professional manner.Proactively identify and address customer pain...

Position Summary The incumbent is fully responsible for the on-site management of the Customer Service Department, to effectively meet monthly Sales Revenue targets (for assigned regions). This includes ensuring on-time delivery in full and expediting shipment with Supply Chain team and Distribution Centers. Principal Responsibilities People...

Employment Type: Permanent Contract Duration:  At IATA, we speak for the airlines of theworld, serving and supporting over 300 of them across all continents. Weare passionate and knowledgeable about the aviation industry, and we strive tomake it safer, smarter, more sustainable and more inclusive. We celebratediversity and inclusion in our workforce,...

Job Description a) Oversee CSR and SA team to ensure AOG support, order fulfilment towards customers' service for satisfaction. b) Responsible for daily customer support and service for purpose of MRO sales related matters to meet the Sales Repair target plan including account management, preparation of proposal, quoting, payment matters, liaison and...

Job DescriptionThe successful candidate will join the Customer Contact Services department and be part of the dynamic team that provides reservations support and member services to our customers. The candidate will undergo a month of training in reservations and customer relationship systems to deliver our service excellence commitment to our customers. Key...

About the role The incumbent will be part of the larger team within the Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives. What you will be doing Maintain inventory accuracy between Bollore and Customer's WMS system Data compilation and reconciliation related reports Accurate monthly...