Manager, Service Delivery

4 weeks ago


Singapur, Singapore HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services. 

We are currently seeking a high calibre professional to join our team as a Manager, Service Delivery.

Principal Responsibilities

The incumbent will be responsible for providing fund accounting and valuation, and administration services to private equity Fund Managers both locally and internationally.

Working closely with outsourcing teams for clients’ deliverables and reporting Overseeing cash and securities reconciliation and ensure other procedures are prepared in accordance with company and fund-specific policies Preparing of reports for management team and regulatory reporting Handling of daily BAU processes Ensure efficient funding for payment / settlement of purchases Process accounting entries and calculate management and performance fees in accordance with internal and fund specific policies and procedures Review capital calls and distributions Review of private equity fund of fund investments accounting Ensure funds are operated according to the operating memorandum of the funds Ensure all instructions acted upon are compliant with authentication procedures and that corporate action transaction, trade processing, redemption payments and banking instructions are completed accurately and promptly Ensuring clients’ queries and instructions are attended to on timely manner Attend to auditors on audit queries and financial report preparation Requirements Degree in an Accounting discipline Relevant years of experience with an investment bank, accounting firm or fund administrator Candidates studying for ACCA, CPA Singapore or equivalent qualification will also be considered You should demonstrate a high level of accuracy and attention to detail You should be service-oriented, client focused, proactive and should have responsive approach to responsibilities Team player capable of managing multiple client relationships and meeting tight daily deadlines

To be considered for this role, the relevant rights to work in Singapore is required.



  • Singapur, Singapore Amaris Consulting Full time

    Job description Mission Descriptions : Manage service delivery operations to ensure customer satisfaction. Lead a team of service delivery professionals. Develop and maintain strong relationships with clients. Monitor service performance metrics and identify areas for improvement. Develop and implement service...


  • Singapur, Singapore Xcellink Pte Ltd Full time

    Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline. Collaborate and coordinate with other teams on user access reviews, disaster recovery or business continuity exercises. Provide support for all large-scale activities like system maintenance; project go-live,...


  • Singapur, Singapore PCCW Full time

    Service Delivery Director Service Delivery Director ( Backend Command Center) – In this role, you will be a technical common center manageroverseeing the service and delivery operations of a company, ensuring efficiency and smooth workflow. It is their duty to streamline service roadmaps, set goals and guidelines, manage budget and schedules,...


  • Singapur, Singapore Central Business Solutions, Inc Full time

    Sr Services Delivery ManagerAPACThe Sr Services Delivery Manager is a key member of our APAC Professional Services delivery team. You play an important role in delivering value and customer success with your people and process orchestration skills. You know how to build relationships, keep projects on track and on budget as well as close out new contracts....


  • Singapur, Singapore FCS Careers Pte Ltd Full time

    About the CompanyOur Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.ResponsibilitiesWe’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific...


  • Singapur, Singapore Richemont Full time

    Summary: The candidate will join our Tech team as Assistant Service Delivery Manager for Tech team, and covering SEAO (Australia, Malaysia, New Zealand, Singapore, Thailand and Vietnam) offices to manage projects related to Tech team. The main responsibility is to manage projects with SEAO market, working closely with relevant stakeholders to ensure...


  • Singapur, Singapore Control Risks Full time

    Role purposeWe are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.Role tasks and...


  • Singapur, Singapore StarHub Full time

    Job Description Responsibilities • Lead and manage a team of IT professionals, including engineers, support analysts, and client support representatives. • Control department P&L and budget • Establish and maintain robust service delivery and operation processes that are efficient, scalable, and aligned with industry, ITIL/ITSM best...


  • Singapur, Singapore FCS Careers Pte Ltd Full time

    Job DescriptionAbout the CompanyOur Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.ResponsibilitiesWe’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the...


  • Singapur, Singapore NCS Group Full time

    Responsibilities: • Service Delivery Management: o Use of project management artefacts to review and publish the effective outcomes such as: Accuracy of forecasting, Delivery timelines and schedules are met and Adherence to quality standards. o Understanding the pipeline of demand and work with the SDMs (internal TI member) to identify and report...


  • Singapur, Singapore NCS Full time

    Job DescriptionThe Service Delivery Director shall be the single point of contact for the services to be delivered under this Contract and be present at all management meetings. If he is not available, he shall be duly represented by a person of higher authority, who shall have good knowledge of the services to be delivered, status and issues under this...


  • Singapur, Singapore NCS Group Full time

    Are you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen. NCS is the leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. We believe in...


  • Singapur, Singapore NCS Full time

    Are you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen. NCS is the leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. We believe in...


  • Singapur, Singapore NCS Full time

    Are you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. We believe in...


  • Singapur, Singapore FCS Careers Pte Ltd Full time

    About the CompanyOur Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.ResponsibilitiesWe’re looking for a motivated Lead Service Delivery Executive to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific...


  • Singapur, Singapore Nanyang Technological University Full time

    Nanyang Executive Education (NEE), a division of Nanyang Business School, Singapore offers continuing education and training programmes to middle and senior executive, Delivered by a world-class faculty and complemented by notable industry leaders, our programmes attract talented individuals from Asia and across the globe, providing valuable opportunities...

  • Delivery Driver

    3 weeks ago


    Singapur, Singapore WKS INDUSTRIAL GAS PTE LTD Full time

    Roles & ResponsibilitiesJob Description To carry out lifting and other general works with the lorry crane Conduct daily inspection of vehicle Timely delivery and pick up of the assigned Delivery Orders / Collection Orders Contacts customers to confirm delivery details Determine placement of merchandise, follows safety and lifting protocols during...


  • Singapur, Singapore FCS Careers Pte Ltd Full time

    Job DescriptionAbout the CompanyOur Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.ResponsibilitiesWe’re looking for a motivated Lead Service Delivery Executive to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia...


  • Singapur, Singapore NCS Full time

    NCS  is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of...


  • Singapur, Singapore NCS Group Full time

    NCS  is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of...