Service Delivery Manager
2 weeks ago
About the Role
As a Service Delivery Manager at United Overseas Bank, you will be responsible for overseeing the day-to-day operations of our Contact Center. This includes managing a team of customer service representatives, ensuring that customer inquiries are resolved efficiently, and identifying areas for process improvement.
Key Responsibilities
- Lead a team of customer service representatives to achieve high levels of customer satisfaction
- Develop and implement process improvements to increase efficiency and productivity
- Collaborate with other departments to ensure seamless customer experience
About the Department
Our Contact Center is a critical component of our customer service strategy, and we are looking for a skilled leader to join our team. As a Service Delivery Manager, you will have the opportunity to make a real impact on our customers' experiences and help drive business growth.
-
Service Delivery Manager
1 month ago
Singapur, Singapore Thales Full timeJob Title: Service Delivery ManagerThales is seeking a highly skilled Service Delivery Manager to join our team in Singapore. As a Service Delivery Manager, you will be responsible for leading the service delivery team and ensuring that our customers receive exceptional service.Responsibilities:Maintain positive relationships with customers and identify...
-
Service Delivery Manager
4 weeks ago
Singapur, Singapore Thales Full timeJob Title: Service Delivery ManagerThales is seeking a highly skilled Service Delivery Manager to join our team in Singapore. As a Service Delivery Manager, you will be responsible for leading the service delivery team and ensuring that our customers receive exceptional service.Responsibilities:Lead the service delivery team and manage conflict to ensure...
-
Service Delivery Manager
1 month ago
Singapur, Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeService Delivery ManagerPERSOLKELLY SINGAPORE PTE. LTD. is seeking a highly skilled Service Delivery Manager to lead our service and technical delivery teams in day-to-day operations. The successful candidate will be responsible for managing project schedules and timelines, ensuring services are delivered with a sustainable model to meet SLA deliverables.Key...
-
Service Delivery Manager
1 month ago
Singapur, Singapore ST Engineering Full timeJob Title: Service Delivery ManagerAt ST Engineering, we are seeking a highly skilled Service Delivery Manager to lead our IT Service Operations team. As a key member of our organization, you will be responsible for ensuring the smooth delivery of services to our customers.Responsibilities:Manage the performance of services and ensure that Service Levels are...
-
Service Delivery Manager
2 weeks ago
Singapur, Singapore Singtel Full timeJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team at Singtel. As a Service Delivery Manager, you will be responsible for ensuring the smooth delivery of IT services to our customers.Key Responsibilities:Ensure that monthly progress reports are consolidated correctly and as per SLA.Front all queries...
-
Service Delivery Manager
4 weeks ago
Singapur, Singapore Singtel Full timeJob Title: Service Delivery ManagerAt Singtel, we are seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring the smooth delivery of services to our customers.Key Responsibilities:Ensure that monthly progress reports are consolidated correctly and as per SLA.Front all queries on...
-
Service Delivery Manager
4 weeks ago
Singapur, Singapore ST Engineering Full timeJob Title: Service Delivery ManagerAt ST Engineering, we are seeking a highly skilled Service Delivery Manager to lead our IT Service Operations team. As a key member of our organization, you will be responsible for ensuring the smooth delivery of services to our customers.Responsibilities:Manage the performance of services and ensure that Service Levels are...
-
Service Delivery Manager
2 months ago
Singapur, Singapore Singtel Full timeJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at Singtel. As a key member of our organization, you will be responsible for ensuring the smooth delivery of services to our customers.Key ResponsibilitiesService DeliveryEnsure that monthly progress reports are consolidated correctly and as per Service Level Agreements...
-
Service Delivery Manager
2 weeks ago
Singapur, Singapore Singtel Full timeService Delivery ManagerJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at NCS. As a Service Delivery Manager, you will be responsible for ensuring the smooth delivery of services to our customers.Key ResponsibilitiesEnsure that monthly progress reports are consolidated correctly and as per SLA.Front all queries on the...
-
Service Delivery Manager
1 month ago
Singapur, Singapore Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled and experienced Service Delivery Manager to lead our Managed Services team in Southeast Asia and Taiwan. As a key member of our organization, you will be responsible for driving business growth, improving service delivery, and building strong relationships with our clients.Key ResponsibilitiesTeam Leadership: Lead a...
-
Service Delivery Manager
2 weeks ago
Singapur, Singapore Xcellink Pte Ltd Full timeJob Title: Service Delivery ManagerXcellink Pte Ltd is seeking a highly skilled Service Delivery Manager to join our team.Key Responsibilities:Collaborate with infrastructure teams to deliver solutions that meet budget and timeline.Coordinate with other teams on user access reviews, disaster recovery or business continuity exercises.Provide support for...
-
Service Delivery Manager
2 weeks ago
Singapur, Singapore ST Engineering Full timeJob Title: Service Delivery ManagerJob Summary:We are seeking an experienced Service Delivery Manager to join our team at ST Engineering. The successful candidate will be responsible for managing the performance of services and ensuring that Service Levels are achieved.Key Responsibilities:Manage the performance of services and ensure that Service Levels are...
-
Service Delivery Manager
2 weeks ago
Singapur, Singapore Singtel Full timeJob Title: Service Delivery ManagerNCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners,...
-
Service Delivery Manager
4 weeks ago
Singapur, Singapore Singtel Full timeJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team at NCS. As a Service Delivery Manager, you will be responsible for managing day-to-day support of medium-scale maintenance projects, meeting customer requirements and Service Level Agreements.Key Responsibilities:Act as a focal point for all...
-
Service Delivery Manager
2 weeks ago
Singapur, Singapore Thales Full timeJob Title: Service Delivery ManagerThales is seeking a highly skilled Service Delivery Manager to join our team in Singapore. As a Service Delivery Manager, you will be responsible for leading the service delivery team and ensuring the effective and efficient delivery of services to our customers.Responsibilities:Maintain positive relationships with...
-
Service Delivery Manager
1 month ago
Singapur, Singapore Lenovo Full timeJob Title: Service Delivery ManagerLenovo PCCW Solutions is seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring precise and efficient service delivery to our clients.Key Responsibilities:Manage a team of IT engineering resources to deliver smooth IT operations and meet client...
-
Service Delivery Manager
3 weeks ago
Singapur, Singapore Lenovo Full timeJob Title: Service Delivery ManagerLenovo PCCW Solutions is seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring precise and efficient service delivery to our clients.Key Responsibilities:Manage a team of IT engineering resources to deliver smooth IT operations to meet...
-
Service Delivery Manager
2 weeks ago
Singapur, Singapore TD SYNNEX Full timeJob Purpose:The Service Delivery Manager is responsible for achieving sales and profit targets for Professional Services offerings related to the products TechData distributes while ensuring exceptional service delivery. This role balances Professional Services sales with Service Delivery, focusing on relationships with TechData's extended sales team,...
-
Service Delivery Manager
4 weeks ago
Singapur, Singapore Xcellink Pte Ltd Full timeJob DescriptionXcellink Pte Ltd is seeking a highly skilled Service Delivery Manager to join our team.Key ResponsibilitiesTranslate business and application requirements into actionable solutions, collaborating with infrastructure teams to deliver results within budget and timeline.Coordinate with cross-functional teams on user access reviews, disaster...
-
Service Delivery Manager
2 months ago
Singapur, Singapore Singtel Full timeJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at Singtel. As a key member of our operations team, you will be responsible for managing day-to-day support of medium-scale maintenance projects, meeting customer requirements and Service Level Agreements.Key ResponsibilitiesAct as a focal point for all support-related...