Service Delivery Manager
2 months ago
Thales is seeking a highly skilled Service Delivery Manager to join our team in Singapore. As a Service Delivery Manager, you will be responsible for leading the service delivery team and ensuring that our customers receive exceptional service.
Responsibilities:- Maintain positive relationships with customers and identify their needs to deliver high-quality service.
- Lead the service delivery team, manage conflicts, and ensure that processes and tasks are carried out efficiently and effectively.
- Organize activities and meet deadlines to ensure timely delivery of services.
- Liaise with internal teams and external vendors to determine service delivery criteria and solutions for issues that arise.
- Manage incidents, provide root cause analysis, and incident reports for critical incidents.
- Provide timely and accurate reports to customers and Thales management.
- Bachelor's Degree in Information Technology or a related field.
- Minimum 5 years of experience in supporting mission-critical systems.
- Ability to work in a highly pressured fast-paced environment.
- Prior working knowledge in RedHat Enterprise Linux, Windows Server, and Kubernetes is preferred.
- Good listening and analytical skills, with a positive working attitude and ability to thrive in a dynamic environment.
Thales is a global leader in the aerospace, defense, and security sectors. We provide innovative solutions for our customers, and we are committed to delivering exceptional service. As a Service Delivery Manager at Thales, you will have the opportunity to work with a talented team and contribute to the success of our organization.
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Service Delivery Manager
1 month ago
Singapur, Singapore Thales Full timeJob Title: Service Delivery ManagerThales is seeking a highly skilled Service Delivery Manager to join our team in Singapore. As a Service Delivery Manager, you will be responsible for leading the service delivery team and ensuring that our customers receive exceptional service.Responsibilities:Lead the service delivery team and manage conflict to ensure...
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Service Delivery Manager
4 weeks ago
Singapur, Singapore Singtel Full timeJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team at Singtel. As a Service Delivery Manager, you will be responsible for ensuring the smooth delivery of IT services to our customers.Key Responsibilities:Ensure that monthly progress reports are consolidated correctly and as per SLA.Front all queries...
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Service Delivery Manager
2 months ago
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Service Delivery Manager
2 months ago
Singapur, Singapore Singtel Full timeJob Title: Service Delivery ManagerAt Singtel, we are seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring the smooth delivery of services to our customers.Key Responsibilities:Ensure that monthly progress reports are consolidated correctly and as per SLA.Front all queries on...
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Service Delivery Manager
1 month ago
Singapur, Singapore ST Engineering Full timeJob Title: Service Delivery ManagerAt ST Engineering, we are seeking a highly skilled Service Delivery Manager to lead our IT Service Operations team. As a key member of our organization, you will be responsible for ensuring the smooth delivery of services to our customers.Responsibilities:Manage the performance of services and ensure that Service Levels are...
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Service Delivery Manager
2 months ago
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Service Delivery Manager
4 weeks ago
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Service Delivery Manager
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Service Delivery Manager
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Service Delivery Manager
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1 month ago
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Service Delivery Manager
4 weeks ago
Singapur, Singapore Thales Full timeJob Title: Service Delivery ManagerThales is seeking a highly skilled Service Delivery Manager to join our team in Singapore. As a Service Delivery Manager, you will be responsible for leading the service delivery team and ensuring the effective and efficient delivery of services to our customers.Responsibilities:Maintain positive relationships with...
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Service Delivery Manager
2 months ago
Singapur, Singapore Lenovo Full timeJob Title: Service Delivery ManagerLenovo PCCW Solutions is seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring precise and efficient service delivery to our clients.Key Responsibilities:Manage a team of IT engineering resources to deliver smooth IT operations and meet client...
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Service Delivery Manager
1 month ago
Singapur, Singapore Xcellink Pte Ltd Full timeJob DescriptionXcellink Pte Ltd is seeking a highly skilled Service Delivery Manager to join our team.Key ResponsibilitiesTranslate business and application requirements into actionable solutions, collaborating with infrastructure teams to deliver results within budget and timeline.Coordinate with cross-functional teams on user access reviews, disaster...
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Service Delivery Manager
4 weeks ago
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Service Delivery Manager
2 months ago
Singapur, Singapore Singtel Full timeJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at Singtel. As a key member of our operations team, you will be responsible for managing day-to-day support of medium-scale maintenance projects, meeting customer requirements and Service Level Agreements.Key ResponsibilitiesAct as a focal point for all support-related...
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Service Delivery Manager
5 months ago
Singapur, Singapore ST Engineering Full timeTitle: Service Delivery Manager Job ID: Location: ST Engineering Jurong East Bui, SG Description: Responsibilities: Manage the performance of services and ensure that Service Levels are achieved. Engage customers and/or vendors to ensure the smooth delivery of services. Communicate effectively on technical and business issues to both...
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Service Delivery Manager
4 weeks ago
Singapur, Singapore Xcellink Pte Ltd Full timeJob Title: Service Delivery ManagerXcellink Pte Ltd is seeking a highly skilled Service Delivery Manager to oversee the end-to-end management of security vulnerability remediation processes.Key Responsibilities:Collaborate with cross-functional teams to identify, prioritize, and mitigate security vulnerabilities by rolling out patches and fixes.Develop and...