IT Specialist, Digital transformation

2 months ago


Singapur, Singapore People Profilers Full time

Responsibilities

  • To deliver good service management and high-quality office productivity tools to transform the way of work in the company and increase digital literacy of users.
  • Drive the adoption and Users competencies of M365 application across the organization, providing advice on the skills and knowledge needed to support these applications in the future. 
  • Understand and translate business needs/ processes into IT solutions
  • Strong domain knowledge in infrastructure with experience managing systems like M365, office automation related (network, printer, laptop management, Teleconference audio etc.)
  • Manage & execution of digital transformation projects
  • Actively support the identification and implementation of innovative digital solutions and technologies to address organisational challenges and improve operational efficiency.
  •  Drive the adoption and Users competencies of M365 application across the organization, providing advice on the skills and knowledge needed to support these applications in the future.
  • Contributes to team effort by accomplishing related results to a new digital workplace through vendor management
  • Perform regular routine check on ServiceDesk management, backup, software and service patches.
  • Document technical procedures and maintain accurate records of all IT activities

Requirements

  • Degree/ Diploma in Information Technology/Computer Engineering with 2-4 Years relevant working experience in Microsoft M365 Platform project & Support
  • Proficient in areas such as cloud computing, voice/chatbots, robotic process automation (RPA), and/or Microsoft 365 technologies.
  • Experience in supporting project delivery and leading service desk teams with ITIL knowledge.
  • Proficient in M365 tools and familiar with Microsoft services like Azure and Active Directory. Basic IT networking knowledge is a plus.
  • Strong communication and interpersonal skills. Proactive, analytical, and IT-savvy.
  • Self-motivated, willing to learn and travel, and able to work flexible hours for projects.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.



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