Current jobs related to Incident Manager, Trust - Singapur - TikTok
-
Incident Manager, Trust
2 months ago
Singapur, Singapore TikTok Full timeAbout the team The Incident Management team aims to ensure the safety of our users on the platform by responding to varying levels of escalations. As an Incident Manager based in Singapore, you will be on the front line reviewing and managing our response to high priority global content safety related escalations ranging from natural disasters to...
-
Incident Analyst, Trust
3 months ago
Singapur, Singapore TikTok Full timeAbout the team The Incident Management (IM) organisation aims to ensure the safety of our users on the platform by responding to varying levels of escalations. The Incident Analyst (IA) team which is a sub-pillar team under IM takes on a two-pronged approach to ensure the platform is safe for consumption by not only reacting to emergent situations but also...
-
IT Incident Management Specialist
2 weeks ago
Singapur, Singapore Assurity Trusted Solutions Full timeIT Incident Management AnalystAssurity Trusted Solutions, a subsidiary of the Government Technology Agency (GovTech), is seeking a skilled IT Incident Management Analyst to join their team.Key Responsibilities:Monitor and analyze threats and events across various domains, notifying relevant stakeholders as needed.Support emergency planning and preparedness...
-
IT Incident Response Specialist
3 weeks ago
Singapur, Singapore Assurity Trusted Solutions Full timeJob SummaryAssurity Trusted Solutions, a leading provider of cybersecurity services, is seeking a highly skilled IT Incident Response Specialist to join our team. As a trusted partner to the Government Technology Agency (GovTech), we offer a comprehensive suite of products and services that enable our clients to mitigate cyber risks and bolster their...
-
Incident Manager
1 day ago
Singapur, Singapore 5160 Kyndryl (Singapore) Pte. Ltd. Full timeAbout the RoleWe are seeking a highly skilled Incident Manager to join our team at Kyndryl. As an Incident Manager, you will be responsible for monitoring, identifying, investigating, and analyzing all response activities related to cybersecurity incidents within an organization. You will identify security flaws and vulnerabilities, respond to cybersecurity...
-
Incident Manager
2 days ago
Singapur, Singapore 5160 Kyndryl (Singapore) Pte. Ltd. Full timeWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...
-
Senior Incident Manager
12 hours ago
Singapur, Singapore DBS Bank Full timeJob SummaryWe are seeking a highly skilled Senior Incident Manager to join our Technology and Operations team. As a Senior Incident Manager, you will be responsible for managing and coordinating incident response activities, ensuring timely and effective resolution of incidents, and maintaining high levels of service quality.Key Responsibilities• Manage...
-
Global Incident Response Specialist
3 weeks ago
Singapur, Singapore TikTok Full timeAbout the RoleThe Global Incident Response Specialist will be the first line of defence for user-generated content escalated to the Incident Management team. This role requires a high level of composure and methodical thinking to handle high-pressure situations.Key ResponsibilitiesAssess multiple external or internal sources and assign prioritization levels,...
-
Senior Incident Manager
3 weeks ago
Singapur, Singapore DBS Bank Full timeJob SummaryWe are seeking a highly skilled Senior Incident Manager to join our Technology and Operations team at DBS Bank. As a key member of our team, you will be responsible for managing and resolving complex technical incidents that impact our business operations.Key ResponsibilitiesManage and coordinate incident response activities to ensure timely and...
-
Incident Response Specialist
2 weeks ago
Singapur, Singapore TikTok Full time{"title": "Incident Response Specialist", "content": "About the TeamThe Incident Management organization at TikTok aims to ensure the safety of our users by responding to varying levels of escalations.The Incident Analyst team takes a proactive approach to ensure the platform is safe for consumption by investigating and resolving emergent situations.The team...
-
Manager, Major Incident Management
2 months ago
Singapur, Singapore Singtel Full timeAt Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...
-
Early Response Analyst, Trust
7 days ago
Singapur, Singapore TikTok Full timeAbout the RoleThe Early Response Analyst plays a critical role in maintaining the safety and integrity of TikTok's platform. As a key member of the Incident Management team, you will be responsible for identifying and mitigating potential risks and threats to the platform.Key ResponsibilitiesAssess and prioritize external and internal sources to identify...
-
Cybersecurity Incident Response Specialist
2 weeks ago
Singapur, Singapore LRQA Full timeRole OverviewAs a Cyber Incident Response Consultant at LRQA Nettitude, you will be part of our Defensive Security Services (DSS) team, delivering incident response engagements and professional services to existing and new customers. You will work closely with the DSS SOC and SOC Consultancy team, conducting and/or leading investigations from triage call...
-
Incident & Problem Manager
3 weeks ago
Singapur, Singapore IHiS Full timeJob SummaryThis is an exciting opportunity for a skilled IT Service Management professional to join our team at IHiS. As an Incident & Problem Manager, you will play a critical role in ensuring the smooth operation of our IT services and infrastructure.Key ResponsibilitiesManage the investigation and resolution of major incidents and problems, including...
-
Incident & Problem Manager
4 months ago
Singapur, Singapore IHiS Full timePosition OverviewThis is an important role for Service Delivery team. The Assistant Manager for Service Management will plan, manage and deliver operations with ITSM methodology, primarily focusing on Incident & problem management. In addition, he/she needs to support other Service Management processes such as Service Request and Change Management.Role &...
-
Incident Response Specialist
1 week ago
Singapur, Singapore TikTok Full timeAbout the TeamThe Incident Management (IM) organization at TikTok is dedicated to ensuring the safety of our users on the platform. Our team responds to varying levels of escalations, taking a proactive stance on investigation-related matters to ensure the platform is safe for consumption.Job SummaryWe are seeking a highly skilled Incident Analyst to join...
-
Major Incident Management Lead
3 weeks ago
Singapur, Singapore Singtel Full timeAbout Singtel NetworksSingtel Networks is a leading telecommunications infrastructure provider in Singapore, transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated...
-
Major Incident Management Specialist
12 hours ago
Singapur, Singapore Singtel Full timeAt Singtel, we're committed to fostering a diverse and inclusive workforce that drives innovation and customer connection. Our people practices are designed to be non-discriminatory, and we strive for a fair, performance-based work culture that's collaborative and diverse.We're transforming Singtel Networks to enable the digital generation of tomorrow. We're...
-
Major Incident Management Specialist
2 weeks ago
Singapur, Singapore Singtel Full timeAt Singtel, we're committed to fostering a diverse and inclusive workforce that drives innovation and customer connection. Our people practices are designed to be non-discriminatory, and we strive for a fair, performance-based work culture that's collaborative and diverse.We're transforming Singtel Networks to empower the digital generation of tomorrow....
-
Incident & Problem Management Specialist
1 week ago
Singapur, Singapore IHiS Full timeJob OverviewThis is a critical role within the Service Delivery team at IHiS. The Assistant Manager for Service Management will be responsible for planning, managing, and delivering operations using IT Service Management (ITSM) methodology, with a primary focus on Incident & Problem Management. Additionally, the role will support other Service Management...
Incident Manager, Trust
4 months ago
About the team
The Incident Management team aims to ensure the safety of our users on the platform by responding to varying levels of escalations. As an Incident Manager based in Singapore, you will be on the front line reviewing and managing our response to high priority global content safety related escalations ranging from natural disasters to regulatory events. Responsibilities- Investigate, manage, and resolve reported incidents across multiple channels for TikTok, including review of graphic, controversial, and sometimes offensive content- Coordinate across various global cross-functional teams including Public Policy, Legal, Product and Engineering, among others to handle and respond to crisis;- Analyse incident trends, systems and data to develop improvements to the overall incident processes and drive improvements across process, policy and product;- You will be expected to lead cross-functional post-mortems for major incidents and produce actionable insights;- Be comfortable, methodical and calm during high-pressure situations;- Be flexible with global working hours and operating on certain weekends.Minimum Qualifications- Bachelor's degree or above;- 3+ years experience in Incident, Risk or Crisis Management roles;- Ability to work effectively under high pressure, strong interpersonal and communication skills to engage with different teams;- Quantitative skills, a data driven mindset;- English proficiency is required along with complete fluency in Tagalog/Thai as you will be covering the Tagalog/Thai speaking markets amongst others; review and translation will be required. Preferred Qualifications- Previous experience working in a Trust & Safety environment, incident management or risk management would be advantageous, especially within the APAC markets;- SQL skills and experience is huge plus. Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
