Incident Response Specialist

2 months ago


Singapur, Singapore TikTok Full time
{"title": "Incident Response Specialist", "content": "About the Team

The Incident Management organization at TikTok aims to ensure the safety of our users by responding to varying levels of escalations.

The Incident Analyst team takes a proactive approach to ensure the platform is safe for consumption by investigating and resolving emergent situations.

The team acts as a bridge between teams, coordinating and managing unexpected risks and ensuring internal escalations are handled accordingly.

Key Responsibilities:

  • Reconcile escalations by responding to and resolving diverse content safety risks and closing the loop with relevant investigations.
  • Improve emergency response mechanisms while monitoring the reactive speed and quality to ensure better implementation of emergent action plans.
  • Exercise strong multitasking ability to manage competing priorities across teams.
  • Master various back-end data systems to ensure safety issues are handled effectively.
  • Summarize and compile analytical, retrospective, or data-type investigation-related reports.
  • Participate in projects to proactively improve the quality of back-end systems and processes.
  • Collaborate with global cross-functional teams to respond to issues and communicate with relevant stakeholders.

Minimum Qualifications:

  • Bachelor's degree and a minimum of two-year work experience, preferably in internet content safety and/or risk management.
  • Ability to work effectively under high pressure with strong interpersonal and communication skills.
  • Aptitude for numbers and quantitative skills with knowledge of social media content and sensitivity to safety issues.
  • Attention to detail, self-starter with a positive attitude, and fluency in English.

Preferred Qualifications:

  • Previous experience working in a Trust & Safety environment or risk management.
  • SQL/Python/Data analytical skills.
  • Passion for helping the user community.

TikTok recognizes the importance of keeping our platform safe for our communities and is committed to providing comprehensive and evidence-based programs to promote and support physical and mental wellbeing throughout each employee's journey with us.

", "lang_code": "en-US"}
  • Digital Forensics

    4 weeks ago


    Singapur, Singapore OCBC Bank Full time

    Job SummaryWe are seeking a skilled Digital Forensics & Incident Response (DFIR) specialist to join our cybersecurity team. In this role, you will be responsible for conducting digital forensic investigations, managing, and responding to security incidents.Key ResponsibilitiesRespond promptly to security incidents or escalated alerts, analyze incident data,...


  • Singapur, Singapore RiceBowl Full time

    Main ResponsibilitiesRiceBowl is seeking a highly skilled Cybersecurity Incident Response Specialist to lead our advanced threat response efforts. As a key member of our security team, you will be responsible for investigating and responding to complex cybersecurity incidents, ensuring timely detection, containment, and resolution.Key Responsibilities:Lead...


  • Singapur, Singapore LRQA Full time

    Position Overview:The role of a Cybersecurity Incident Response Specialist within the Defensive Security Services (DSS) team is crucial for delivering effective incident response engagements and professional services to both established and new clients. Collaborating closely with the DSS Security Operations Center (SOC) and SOC Consultancy team, you will...


  • Singapur, Singapore TikTok Full time

    About the TeamThe Incident Management (IM) organization at TikTok is dedicated to ensuring the safety of our users on the platform. Our team responds to varying levels of escalations, taking a proactive stance on investigation-related matters to ensure the platform is safe for consumption.Job SummaryWe are seeking a highly skilled Incident Analyst to join...


  • Singapur, Singapore LRQA Full time

    Role OverviewAs a Cyber Incident Response Consultant at LRQA Nettitude, you will be part of our Defensive Security Services (DSS) team, delivering incident response engagements and professional services to existing and new customers. You will work closely with the DSS SOC and SOC Consultancy team, conducting and/or leading investigations from triage call...


  • Singapur, Singapore LRQA Full time

    Job Title: Cyber Incident Response ConsultantJob Summary:We are seeking a highly skilled Cyber Incident Response Consultant to join our Defensive Security Services (DSS) team. As a Cyber Incident Response Consultant, you will be responsible for delivering incident response engagements and professional services to our existing and new customers. You will work...

  • Digital Forensics

    1 month ago


    Singapur, Singapore OCBC Bank Full time

    Job SummaryWe are seeking a skilled and experienced Digital Forensics & Incident Response (DFIR) analyst to join our cybersecurity team. As a key member of our team, you will be responsible for conducting thorough digital forensic investigations, managing and responding to security incidents, and collaborating with cross-functional teams to develop incident...


  • Singapur, Singapore TikTok Full time

    About the RoleThe Incident Management team at TikTok is responsible for ensuring the safety of our users on the platform by responding to varying levels of escalations. As an Incident Manager, you will be on the front line reviewing and managing our response to high-priority global content safety-related escalations, ranging from natural disasters to...


  • Singapur, Singapore LRQA Full time

    Role OverviewAs a Cyber Incident Response Consultant with LRQA Nettitude's Defensive Security Services (DSS) team, you will play a critical role in delivering incident response engagements and professional services to our customers. You will work closely with the DSS SOC and SOC Consultancy team to conduct and/or lead investigations from triage to incident...


  • Singapur, Singapore Singtel Full time

    At Singtel, we value the power of a dynamic, diverse, and inclusive workforce where the unique backgrounds, perspectives, and experiences of our team members foster innovation and strengthen connections with our clients. We are dedicated to ensuring that all our employment practices are equitable and promote a performance-driven culture that is inclusive and...


  • Singapur, Singapore LRQA Full time

    Role: Working as a Cyber Incident Response Consultant within our Defensive Security Services (DSS) team, you will deliver incident response engagements and professional services to existing and new/emergency customers. You will encounter a wide range of compromises, network environments and security technologies. You will be working closely with...


  • Singapur, Singapore PSA International Full time

    As a key member of PSA International's global team, you will play a crucial role in shaping the company's cybersecurity strategy and protecting its digital assets. With a strong background in cybersecurity technology and incident response, you will be responsible for managing the company's cybersecurity technology, engineering, and advisories, as well as...


  • Singapur, Singapore PSA International Full time

    As a member of #TeamPSA, you will be part of a diverse and global team at the forefront of creating cargo solutions to enable more agile, resilient and sustainable supply chains. Experience first-hand and drive supply chain transformation from Singapore and through PSA’s global network of ports, logistics and supply chain solutions. Alongside, we can...


  • Singapur, Singapore LRQA Full time

    Position Overview:The role of a Cybersecurity Incident Response Specialist within the Defensive Security Services (DSS) team focuses on providing incident response solutions and professional services to both current and prospective clients. You will work in close collaboration with the DSS Security Operations Center (SOC) and SOC Consultancy team, leading...


  • Singapur, Singapore The Edge Partnership Full time

    Key ResponsibilitiesDrive swift incident resolution and coordinate with L2/L3 support teams to ensure seamless service delivery.Elevate cases to prevent SLA breaches and minimize downtime.Participate in regular incident review meetings and generate periodic service reports for stakeholders to foster transparency.Analyze incident trends and monitor Incident...


  • Singapur, Singapore The Edge Partnership Full time

    Key ResponsibilitiesCoordinate incident response and resolution with cross-functional teams.Elevate critical cases to prevent service disruptions and delays.Participate in regular incident review meetings and generate service reports for stakeholders.Analyze incident trends and monitor key performance indicators (KPIs).Conduct post-incident reviews to...


  • Singapur, Singapore 11112 Citibank, N.A. Singapore Full time

    Citi is seeking a highly skilled Cyber Security Fusion Center Incident Response Lead to join our team in Singapore. As a key member of our Cyber Security Fusion Center, you will play a critical role in driving our firm-wide effort to prepare, respond, and recover from potential cyber threats and attacks.The Cyber Security Fusion Center Incident Response Lead...


  • Singapur, Singapore Singtel Full time

    At Singtel, we're committed to fostering a diverse and inclusive workforce where diverse perspectives and experiences drive innovation and customer connections. Our people practices are designed to be non-discriminatory, and we strive for a fair, performance-based work culture that's collaborative and inclusive.We're transforming Singtel Networks to empower...


  • Singapur, Singapore Changi Airport Full time

    Be a Hero in Aviation Emergency ResponseAs an Airport Emergency Response Specialist, you will be part of a highly trained team responsible for saving lives and minimizing property losses during emergency situations at Changi Airport. With in-depth aviation firefighting skills, you will operate sophisticated fire vehicles and equipment to respond to aircraft...


  • Singapur, Singapore Helius Full time

    Helius is looking for a dedicated professional to enhance our ICS Security Operations team. The successful candidate will demonstrate a profound understanding of Information & Cyber Security (ICS) at both conceptual and detailed levels. A robust background in ICS Incident Response, Security Monitoring, Threat Hunting, and operational practices is...