Senior Incident Manager

Job SummaryWe are seeking a highly skilled Senior Incident Manager to join our Technology and Operations team. As a Senior Incident Manager, you will be responsible for managing and coordinating incident response activities, ensuring timely and effective resolution of incidents, and maintaining high levels of service quality.Key Responsibilities• Manage...

Job Title: Senior Incident ManagerDBS Bank is seeking a highly skilled Senior Incident Manager to join our Technology and Operations team. As a key member of our team, you will be responsible for managing and resolving complex technical incidents that impact our business operations.Key Responsibilities:Manage and coordinate incident response activities to...

Job SummaryWe are seeking a highly skilled Senior SRE Engineer to join our team in Group Technology and Operations (T&O). As a key member of our incident management team, you will play a critical role in ensuring the bank's services and business operations run smoothly and efficiently.Key ResponsibilitiesLead the incident management process, working closely...

Key responsibilities Drive quick resolution of incidents and coordinate with L2/L3 support teams. Escalate cases to prevent SLA breaches and delays. Participate in regular incident review meetings and generate periodic service reports for stakeholders. Analyse incident trends and monitor Incident Management KPIs. Conduct post-incident reviews to...

At Singtel, we value the power of a dynamic, diverse, and inclusive workforce where the unique backgrounds, perspectives, and experiences of our team members foster innovation and strengthen connections with our clients. We are dedicated to ensuring that all our employment practices are equitable and promote a performance-driven culture that is inclusive and...

Job SummaryThis is a role in Consumer Banking Technology & Operations (T&O) at DBS Bank. You will assist in leading the incident management process with various departments, stakeholders, and vendors, respond to incidents when they occur, and take necessary steps to restore the bank's services and business to normal operations as soon as possible, with the...

Job SummaryWe are seeking a highly skilled Senior Incident Manager to join our Consumer Banking Group Technology team. As a key member of our Technology and Operations group, you will be responsible for managing incidents and ensuring the highest levels of service quality.Key Responsibilities• Manage incident and coordinate activities with other technology...

Roles & ResponsibilitiesIncident Manager (IT Incident, Problem Management/ Central/ Attractive Bonus)• Location: Central Area• 5 Days work week• Permanent Role• Salary (commensurates with experience) + Attractive Bonus & BenefitsResponsibility: Lead the response to major incidents by coordinating across IT teams and ensuring timely resolution. Act...

At Singtel, we're committed to fostering a diverse and inclusive workforce where diverse perspectives and experiences drive innovation and customer connections. Our people practices are designed to be non-discriminatory, and we strive for a fair, performance-based work culture that's collaborative and inclusive.We're transforming Singtel Networks to empower...

Job SummaryWe are seeking a highly skilled Senior Incident Manager to join our Consumer Banking Group Technology team. As a key member of our team, you will be responsible for managing and coordinating incident response activities, ensuring timely and effective resolution of technical issues.Key ResponsibilitiesManage incident response activities, including...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...

Job SummaryThis is an exciting opportunity for a skilled IT Service Management professional to join our team at IHiS. As an Incident & Problem Manager, you will play a critical role in ensuring the smooth operation of our IT services and infrastructure.Key ResponsibilitiesManage the investigation and resolution of major incidents and problems, including...

Position OverviewThis is an important role for Service Delivery team. The Assistant Manager for Service Management will plan, manage and deliver operations with ITSM methodology, primarily focusing on Incident & problem management. In addition, he/she needs to support other Service Management processes such as Service Request and Change Management.Role &...

About the RoleWe are seeking a highly skilled and experienced VP, Major Incident Manager to join our Group Technology and Operations team. As a key member of our incident management team, you will be responsible for managing technology incidents impacting UOB group businesses.Key ResponsibilitiesManage technology incidents from identification to resolution,...

About the RoleWe are seeking a highly skilled and experienced VP, Major Incident Manager to join our Group Technology and Operations team. As a key member of our incident management team, you will be responsible for managing technology incidents impacting UOB group businesses.Key ResponsibilitiesManage technology incidents from identification to resolution,...

About the RoleWe are seeking a highly skilled and experienced VP, Major Incident Manager to join our Group Technology and Operations team at United Overseas Bank. As a key member of our team, you will be responsible for managing technology incidents impacting our group businesses and ensuring that our technology infrastructure is secure and flexible.Key...

About Singtel NetworksSingtel Networks is a leading telecommunications infrastructure provider in Singapore, transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated...

Job Title: Incident & Problem ManagerThis is an exciting opportunity to join our Service Delivery team as an Incident & Problem Manager. As a key member of our team, you will play a crucial role in planning, managing, and delivering operations using IT Service Management methodology, with a primary focus on Incident & Problem management.Key...

About the RoleWe are seeking a highly skilled Incident Manager to join our Trust and Safety team at TikTok. As an Incident Manager, you will play a critical role in ensuring the safety of our users on the platform by responding to varying levels of escalations.Key ResponsibilitiesInvestigate, manage, and resolve reported incidents across multiple channels...

At Singtel, we're committed to fostering a diverse and inclusive workforce where everyone can thrive. Our vibrant team is dedicated to creating strong connections with our customers through innovative solutions.Key Responsibilities:Coordinate end-to-end incident management processes to ensure timely and efficient resolution of incidents.Drive the overall...