Project Manager, Client Service

2 weeks ago


Singapur, Singapore Guidepoint Full time
:

The Client Service Team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

As a Project Manager on the Client Service team you will be responsible for managing key client accounts (corporates, hedge funds, institutional investors, private equity, investment banks, etc.). Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

What You’ll Do:

Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients. Fulfill all client requests across all sectors by utilizing the Experts in the company database and project management tool, and custom recruiting resources. If industry knowledge and expertise is needed to fulfill the project, coordinate with the Vertical Manager/Subject Matter Expert to better understand the scope of the project to identify companies and job functions that can fulfill the project requirements. Coordinate and work with a team of Associates to execute on requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more.. Weekly meeting to review client accounts to make sure performance meets expectations project management. Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services. Participate in client on-boarding calls to explain workflows and understand client preferences regarding Expert backgrounds, proposed lists, and call scheduling. Work with other members in the team to provide industry guidance for projects.

WHAT YOU’LL HAVE: 

Bachelor’s degree and strong academic record required Fluency in English  Ability to speak a second Asian language such as Mandarin, Korean, Japanese, Vietnamese, Thai, etc would be an added benefit 4 to 5 years of work experience in total, related to consulting and strategic analysis, HR search, account and service management, equity research, or market research to cover various industry sectors is highly preferred High proficiency with web research and knowledge of niche websites Outgoing personality with the ability to speak with people at all professional levels Excellent priority management and ability to work within tight deadlines Excellent written and verbal communication skills Ability to think creatively and focus on opportunities for growth Desire to work in a fast-paced, entrepreneurial environment Initiative and ability to handle increasing responsibility over time

What We Offer:

Competitive compensation Group medical insurance coverage and dental benefits Gym benefits Casual, multicultural work environment Central office location

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

#LI-LJ1

#LI-HYBRID



  • Singapur, Singapore Thermo Fisher Scientific Full time

    : Study Co-ordination Manages and co-ordinates all technical and service aspects of a project; ranging from discussion with clients/Global Project Manager on the development of the project specifications, documentation aspect of setting up project and management of all project related activities through to project completion. Coordination and...


  • Singapur, Singapore State Street Full time

    OverviewWe are looking for an experienced Program Change Manager to join our Client Services Team, based in Singapore. The successful candidate will be managing a program of initiatives including onboarding activities for a key strategic client. The Client Services Team is responsible for excellent service delivery and solutions to our asset owners, asset...

  • HR Manager

    3 weeks ago


    Singapur, Singapore a Snaphunt Client Full time

    Our client is a new-era VTuber project with a mission to create a sustainable platform where everyone can live as they want to be. We aim to unlock the potential of humanity through the avatar technology.The RoleIn this role, you will be working closely with our co-founders and will drive all aspects of people and organization-related initiatives to succeed...


  • Singapur, Singapore Thermo Fisher Scientific Full time

    : Study Co-ordination Manages and co-ordinates all technical and service aspects of a project; ranging from discussion with clients/Global Project Manager on the development of the project specifications, documentation aspect of setting up project and management of all projects-related activities through to project completion. Coordination and...


  • Singapur, Singapore Klick Full time

    Freelance Client Service Manager Singapore, SingaporeFreelance – Client Services Freelancers /Freelance /Hybrid About Klick Health Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after...


  • Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionClient Service Manager DescriptionYou will be joining one of our client, one of the fastest-growing Enterprise SaaS companies, and experience a true start-up culture with the freedom to experiment and innovate. They believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big but also...


  • Singapur, Singapore State Street Full time

    Overview We are looking for an experienced Program Change Manager to join our Client Services Team, based in Singapore. The successful candidate will be managing a program of initiatives including onboarding activities for a key strategic client. The Client Services Team is responsible for excellent service delivery and solutions to our asset owners,...


  • Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Client Service Manager DescriptionYou will be joining one of our client, one of the fastest-growing Enterprise SaaS companies, and experience a true start-up culture with the freedom to experiment and innovate. They believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big but also give them the...


  • Singapur, Singapore Kingsmen Full time

    Executive, Client Services account servicing Singapore (HQ) Permanent Reporting to the Senior Manager, this position will sit in Singapore and adopts an account servicing role by maintaining client relations and running operations. A Day in the Life  Assists project team in implementing events/projects on site Communicate with clients from...


  • Singapur, Singapore Guidepoint Full time

    : The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. As an Associate on the...

  • Client Services Partner

    19 minutes ago


    Singapur, Singapore StarHub Full time

    Job Description Job Purpose The Client Services Partner is responsible for the end-to-end management of opportunities, starting from the identification to the closure of Integrated Managed Services and Cybersecurity deals in the Enterprise client sector. He/she will partner with sales, pre-sales/solution architects, project management and...


  • Singapur, Singapore OSF Digital Full time

    OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and over 2000+ employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in enterprise connected commerce, OSF seamlessly guides brands...

  • Digital Marketing

    12 minutes ago


    Singapur, Singapore a Snaphunt Client Full time

    Our client is a Singapore-based cyber insurtech company enabling insurers and enterprises to make better risk decisions that result in increased profitability, enhanced efficiency, and lowered risk undertakings.The RoleAs a Digital Marketing Specialist, you will play a crucial role in driving awareness, interest, and ultimately, demand for our cyber...


  • Singapur, Singapore a Snaphunt Client Full time

    Our client is a Singapore-based cyber insurtech company enabling insurers and enterprises to make better risk decisions that result in increased profitability, enhanced efficiency, and lowered risk undertakings.The RoleAs a Demand Generation Specialist, you will play a crucial role in driving awareness, interest, and ultimately, demand for our cyber...


  • Singapur, Singapore Louis Vuitton Malletier Full time

    Position We are looking for a Client Services Manager to champion the multi-country teams to achieve the highest level of Client experience and commercial success. He/she is responsible for activities that have a direct impact on Client satisfaction, sales and productivity. Duties and Responsibilities Management of Regional Client Services Centre...


  • Singapur, Singapore Amicorp BPO Full time

    The role holder leads the client relationship through a team of (Senior) Account Managers and Legal Assistants to deliver pro-active, exceptional service to client companies. The role holder is accountable to generate revenue based on value-charging by coordinating legal, administrative and corporate activities for companies. The role holder also promotes...


  • Singapur, Singapore KatalystM Full time

    2018 is going to be a big year for Katalystm, so we are growing the team. We are looking for a Client Services Manager and a Digital Campaign Manager to come and join us.The type of people we are looking for must love MarTech and be prepared to learn a great deal in a very short time.Everything we do is about communicating with people and building enduring...


  • Singapur, Singapore a Snaphunt Client Full time

    Our client is a strongly backed B2B SaaS platform that raised a Series B round of funding. They are expanding in the US and other global markets this year and are looking for a seasoned B2B SaaS Design professional to lead their global product design effortsThe RoleYou will be responsible for :Identifying and engaging potential customers in Midmarket and...


  • Singapur, Singapore JPMorgan Chase & Co. Full time

    Join the dynamic Asia Client Services team at . Morgan Asset Management and deliver exceptional experiences to institutional clients as a Client Account Manager. You'll service clients across Singapore, Southeast Asia, Australia, and New Zealand, understanding their unique needs across all asset classes and advocating for them within the firm. Collaborate...


  • Singapur, Singapore StarHub Full time

    Job Description Responsibilities • Lead and manage a team of IT professionals, including engineers, support analysts, and client support representatives. • Control department P&L and budget • Establish and maintain robust service delivery and operation processes that are efficient, scalable, and aligned with industry, ITIL/ITSM best...