Key Account Associate
2 weeks ago
PeopleCert is the global leader in the assessment and certification of language and professional skills with presence in more than 200 countries worldwide. We are looking for a Key Account Associate with experience in developing a strong pipeline and delivering new business in their territory.
Overall, as a Key Account Associate, your primary goal is to drive revenue growth and expand the company's customer base through proactive sales outreach, relationship-building, and strategic collaboration with internal and external stakeholders.
The successful candidate will be responsible for the PeopleCert portfolio.
As a Key Account Associate, your tasks will include the following:
Working Australia New Zealand time zone Working on CRM and inputting details for full process flow in the CRM System Promoting and selling exam products to employers, educational institutions, immigration advisers/solicitors, and other stakeholders in language education and related markets. Conducting market research to identify potential markets, industries, and clients that align with the company's products or services. This involves analyzing market trends, competitors, and customer needs. Generating leads through various channels such as calling, email outreach, networking events, and social media platforms. You'll need to identify key decision-makers within target organizations and initiate contact to introduce your company's product portfolio. Building and maintaining relationships with clients, partners, and stakeholders. This includes nurturing existing relationships, addressing client inquiries or concerns, and ensuring client satisfaction to foster long-term partnerships. Working closely with internal teams such as marketing, business development team, product development, contact center and operations to align business activities with overall company objectives. This involves communicating client feedback, market insights, and competitive intelligence to inform decision-making processes. Responsible for customer satisfaction on day-to-day basis. Working closely with customer support teams to facilitate and expedite the resolution of customer problems and complaints. Staying updated on industry trends, emerging technologies, and market dynamics to remain competitive and adaptable in a constantly evolving business landscape. This may involve attending industry conferences, workshops, and training sessions to enhance your skills and knowledge. Contributing to various administrative tasks in international sales or business development activities.
What we look for:
What we offer:
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you
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