Guest Experience Manager

About Four Seasons:Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that fosters growth, development, and mutual respect.About the Role:The Guest...

Job Title: Senior Guest Experience OfficerMandai Wildlife Group is seeking a highly skilled and experienced Senior Guest Experience Officer to join our team. As a key member of our Guest Experience Management team, you will be responsible for delivering exceptional guest experiences across our wildlife parks and nature-based attractions.Key...

About the RoleWe are seeking a dynamic and customer-focused individual to join our Operations Department as a Guest Experience & Retail Assistant. As a key ambassador for the Science Centre and its group of attractions, you will be responsible for ensuring smooth and profitable frontline operations, including admission and ticketing procedures, guest and...

Roles & ResponsibilitiesHeritage Collection is a boutique hospitality group based in Singapore with a global footprint (properties in Singapore and New York). We have experienced tremendous growth since 2011 and we currently manage a portfolio exceeding 25 properties across Singapore and New York.We are currently looking for a self-motivated individual with...

About the RoleMandai Wildlife Group is seeking a visionary leader to drive the development and execution of guest experience strategies that deliver exceptional and memorable experiences for our visitors.Key ResponsibilitiesDevelop and implement a comprehensive omnichannel guest experience strategy aligned with Mandai Wildlife Group's purpose and vision.Lead...

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature...

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world. Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown...

Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource. We are looking for a dynamic candidate to join the Operations Department as a Guest Experience & Retail Assistant. The Guest...

Roles & ResponsibilitiesOur Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.Duties: Provide courteous and efficient service,...

Job DescriptionAs a Front Desk Supervisor at Mondrian Singapore, you will be responsible for leading the guest experience and ensuring seamless operations in the Front Office. Under the guidance of the Front Office Manager, you will supervise and coordinate all Front Office duties, including guest queries, incident reporting, and hazard management.Key...

JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and...

Job SummaryAs a Guest Service Manager at RK Recruitment Pte Ltd, you will be responsible for supervising all Front Office sections and other hotel operational departments. Your primary goal will be to ensure that guests receive prompt, courteous service and manage guest check-in/check-out processes efficiently.Key ResponsibilitiesSupervise and manage junior...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the...

Raffles Service Agent Job DescriptionThe Raffles Service Agent plays a vital role in delivering exceptional guest experiences, ensuring seamless reservation processes, and fostering a culture of excellence within the hotel.Key Responsibilities:Provide personalized service to guests, ensuring their needs are met and exceeded.Manage reservations efficiently,...

Customer Experience ManagerAt Hyatt Corporation, we are seeking a skilled Customer Experience Manager to oversee the daily operations of our Guest Experience team. This role requires a strong leader who can ensure efficiency and adherence to brand standards.Key ResponsibilitiesCollaborate with the Front Office Manager and Assistant Front Office Managers to...

About the RoleWe are seeking a dynamic and customer-focused individual to join our Operations Department as a Guest Experience & Retail Assistant. As the ambassador for Science Centre Singapore, you will play a crucial role in ensuring smooth and profitable frontline operations, including admission and ticketing procedures, guest and retail services, and...

Family Experience Operations ManagerWe are seeking a highly skilled and experienced Family Experience Operations Manager to join our team at Shangri-La.Key Responsibilities:Oversee the daily operations of buds by Shangri-La, Splash, and other family experience activities, ensuring compliance with company policies, standards, and guidelines.Supervise, manage,...

Job SummaryWe are seeking a highly skilled Guest Services Supervisor to join our team at Marina Bay Sands. As a key member of our Guest Services team, you will be responsible for leading a team of Guest Services Dispatchers, Bell Captains, and front-line bellmen and doorman in achieving service excellence for Guest Services Operations.Key...